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Cited by 400

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Communication flows in distribution channels: Impact on assessments of communication quality and satisfaction

Mohr, Jakki J., Sohi, Ravipreet S.·1995·Journal of Retailing

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Citations

Cites

Show all 6 references

Research works printed but not linked: 38

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  2. Anderson, 1989, Determinants of Continuity in Conventional Industrial Channel Dyads, Marketing Science, 8, 310, 10.1287/mksc.8.4.310 · DOI · Paper page
  3. Anderson, 1992, The Use of Pledges to Build and Sustain Commitment in Distribution Channels, Journal of Marketing Research, 29, 18, 10.2307/3172490 · doi:10.2307/3172490 · Paper page
  4. Anderson, 1988, Structural Equations Modeling in Practice: A Review and Recommended Two Step Approach, Psychological Bulletin, 103, 411, 10.1037/0033-2909.103.3.411 · DOI · Paper page
  5. Anderson, 1990, A Model of Distributor Firm and Manufacturer Firm Working Partnerships, Journal of Marketing, 54, 42, 10.2307/1252172 · DOI
  6. Bialaszewski, 1985, Perceived Communication Skills and Resultant Trust Perceptions within the Channel of Distribution, Journal of the Academy of Marketing Science, 29, 462
  7. Boyle, 1992, Influence Strategies in Marketing Channels: Measures and Use in Different Relationship Structures, Journal of Marketing Research, 29, 462, 10.2307/3172712 · DOI
  8. Brown, 1981, A Cross-Channel Comparison of Supplier-Retailer Relations, Journal of Retailing, 57, 3
  9. Browne, 1984, Asymptotically Distribution-free Methods for the Analysis of Covariance Structures, British Journal of Mathematical and Statistical Psychology, 37, 62, 10.1111/j.2044-8317.1984.tb00789.x · DOI · Paper page
  10. Dwyer, 1980, Channel Member Satisfaction: Laboratory Insights, Journal of Retailing, 56, 46
  11. Eisenberg, 1985, Vol. 6, 231
  12. Etgar, 1976, Effects of Administrative Control on Efficiency of Vertical Marketing Systems, Journal of Marketing Research, 45, 104
  13. Feldman, 1981, Information in Organizations as Signal and Symbol, Administrative Science Quarterly, 26, 171, 10.2307/2392467 · DOI · Paper page
  14. Frazier, 1989, Dealer Dependence Levels and Reciprocal Actions in a Channel of Distribution in a Developing Country, Journal of Marketing, 53, 50, 10.2307/1251524 · DOI
  15. Frazier, 1984, Interfirm Influence Strategies and Their Application within Distribution Channels, Journal of Marketing, 48, 43, 10.2307/1251328 · DOI
  16. Fulk, 1986, Vol. 9, 483
  17. Guiltinan, 1980, Factors Influencing Coordination in a Franchise Channel, Journal of Retailing, 56, 41
  18. Heide, 1992, Do Norms Matter in Marketing Relationships?, Journal of Marketing, 56, 32, 10.2307/1252040 · DOI
  19. Howell, 1987, Covariance Structure Modeling and Measurement Issues: A Note on ‘Interrelations Among a Channel Entity's Power Sources’, Journal of Marketing Research, 24, 119, 10.2307/3151760 · DOI
  20. John, 1984, An Empirical Investigation of Some Antecedents of Opportunism in a Marketing Channel, Journal of Marketing Research, 21, 278, 10.2307/3151604 · DOI
  21. Jöreskog, 1969, A General Approach to Confirmatory Maximum Likelihood Factor Analysis, Psychometrika, 34, 183, 10.1007/BF02289343 · DOI · Paper page
  22. Kumar, 1995, The Effects of Supplier Fairness on Vulnerable Sellers, Journal of Marketing Research, 32, 54, 10.2307/3152110 · doi:10.2307/3152110 · Paper page
  23. Macneil, 1981, Economic Analysis of Contractual Relations: Its Shortfalls and the Need for a ‘Rich Classificatory Apparatus’, Northwestern University Law Review, 75, 1018
  24. Mohr, 1991, ‘Proscribed’ Communication Characteristics—Distortion and Withholding: Implications for Marketing Theory and Research
  25. Mohr, 1992, Vol. 3, 308
  26. Mohr, 1990, Communication Strategies in Marketing Channels: A Theoretical Perspective, Journal of Marketing, 54, 36, 10.2307/1251758 · DOI
  27. Noordewier, 1990, Performance Outcomes of Purchasing Arrangements in Industrial Buyer-Vendor Relationships, Journal of Marketing, 54, 80, 10.2307/1251761 · DOI
  28. O'Reilly, 1980, Individuals and Information Overload in Organizations: Is More Necessarily Better?, Academy of Management Journal, 23, 684, 10.2307/255556 · DOI · Paper page
  29. O'Reilly, 1982, Variations in Decision Makers' Use of Information Sources: The Impact of Quality and Accessibility of Information, Academy of Management Journal, 25, 756, 10.2307/256097 · DOI · Paper page
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  31. Piercy, 1989, Information Control and the Power and Politics of Marketing, Journal of Business Research, 18, 229, 10.1016/0148-2963(89)90047-7 · doi:10.1016/0148-2963(89)90047-7
  32. Reilly, 1990, Communication: A Cultural System of Meaning and Value, Human Relations, 43, 129, 10.1177/001872679004300203 · doi:10.1177/001872679004300203
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  38. Williamson, 1979, Transaction Cost Economics: The Governance of Contractual Relations, Journal of Law and Economics, 22, 233, 10.1086/466942 · DOI · Paper page

Cited by

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Metadata

Authors
Mohr, J. J., & Sohi, R. S.
Venue
Journal of Retailing
Publisher
Elsevier BV
Published
1995-12
Volume
71
Issue
4
Pages
393-415
ISSN
0022-4359 (ISSN-L)
OpenAlex
W2110523630
Cited by
400
References
6
FWCI
3.47
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

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CoChat. (2026). Citation check: Communication flows in distribution channels: Impact on assessments of communication quality and satisfaction. https://app.cochat.ai/papers/10.1016/0022-4359(95)90020-9
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Mohr, J. J., & Sohi, R. S. (1995). Communication flows in distribution channels: Impact on assessments of communication quality and satisfaction. Journal of Retailing. https://doi.org/10.1016/0022-4359(95)90020-9

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.