The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Consumer variety-seeking among goods and services
Open accessAbstract
Reflecting the importance of variety-seeking in consumer choice, there has been an explosion of research in the marketing literature on this topic in the past decade. The goal of this paper is to provide an integrative review of the key findings. In particular, a conceptual, integrating framework for understanding the reasons why consumers seek variety is presented. Within this context, the implications of this research for retail and service management are discussed as well as a review of the measurement tools and predictive models of variety-seeking that have been proposed in the last decade.
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Cites
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Cited by
A benefit congruency framework of sales promotion effectiveness
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Can There Ever Be Too Many Options? A Meta-Analytic Review of Choice Overload
Scheibehenne, B., Greifeneder, R., & Todd, P. M. (2010) · Journal of Consumer Research · doi:10.1086/651235 · Cited by 1,070
Choice overload: A conceptual review and meta-analysis
Chernev, A., Böckenholt, U., & Goodman, J. (2015) · Journal of Consumer Psychology · doi:10.1016/j.jcps.2014.08.002 · Cited by 858
Demand Heterogeneity in Platform Markets: Implications for Complementors
Rietveld, J., & Eggers, J. P. (2018) · Organization Science · doi:10.1287/orsc.2017.1183 · Cited by 221
van Herpen, E., van den Broek, E., van Trijp, H. C. M., & Yu, T. (2016) · Appetite · doi:10.1016/j.appet.2016.07.033 · Cited by 177
Does variety seeking vary between hedonic and utilitarian products? The role of attribute type
Baltas, G., Kokkinaki, F., & Loukopoulou, A. (2017) · Journal of Consumer Behaviour · doi:10.1002/cb.1649 · Cited by 115
Olsen, S. O., Tudoran, A. A., Honkanen, P., & Verplanken, B. (2016) · Psychology & Marketing · doi:10.1002/mar.20853 · Cited by 113
Beyond scarcity: A social value-based lens for NFT pricing
Hofstetter, R., Fritze, M. P., & Lamberton, C. (2024) · Journal of Consumer Research · doi:10.1093/jcr/ucad082 · Cited by 80
Modelling customer loyalty in financial services: A hybrid of formative and reflective constructs
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Metadata
- Authors
- Kahn, B. E.
- Venue
- Journal of Retailing and Consumer Services
- Publisher
- Elsevier BV
- Published
- 1995-07
- Volume
- 2
- Issue
- 3
- Pages
- 139-148
- ISSN
- 0969-6989 (ISSN-L)
- OpenAlex
- W2043922135
- Cited by
- 547
- References
- 3
- FWCI
- 3.86
- Type
- journal article
- Language
- en
- Open access
- hybrid
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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