Cited by 118Usability and User Interface DesignInnovative Human-Technology InteractionPersona Design and Applications

Quantifying User Research

Sauro, Jeff, Lewis, James R.·2012·Quantifying the User Experience

Integrity signals

Registry

Crossref · 10.1016/b978-0-12-384968-7.00002-3

Cites

19 of 19 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Cites

Flagged first, then by citations

Cited by

Sorted by citations

Authors
Sauro, J., & Lewis, J. R.
Venue
Quantifying the User Experience
Publisher
Elsevier
Published
2012
Pages
9-18
OpenAlex
W2582315789
Cited by
117
References
19
Citations by year
2026: 18 · 2025: 14 · 2024: 14 · 2023: 7 · 2022: 6 · 2021: 8 · 2020: 8 · 2019: 9 · 2018: 2 · 2017: 8 · 2016: 11 · 2015: 5 · 2014: 4 · 2013: 2 · 2012: 1
FWCI
11.43
Type
book chapter
Language
en
Open access
closed
Locations
Elsevier eBooks (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Physical Sciences › Computer Science › Human-Computer Interaction › Persona Design and Applications
Keywords
user research, usability testing, quantitative analysis, usability metrics, task completion rate, task completion time, user satisfaction, user interface problems, statistical analysis

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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