A Mobile Phone Informational Reminder to Improve Eye Care Adherence Among Diabetic Patients in Rural China: A Randomized Controlled Trial
Open accessAbstract
Purpose To determine whether short message service (SMS) reminders improve adherence to scheduled ocular examinations among patients with diabetes in rural China. Design Randomized controlled trial. Methods This study enrolled consecutive patients with diabetes scheduled for eye examinations at 5 hospitals in low-income areas of Guangdong, China from March 1, 2015 to May 31, 2016. Participants were randomized (1:1) to receive automated SMS reminders containing information about diabetic retinopathy (DR) 1 week and 3 days prior to scheduled eye appointments (Intervention) or to appointments without reminders (Control). Regression models following intention-to-treat principles were used to estimate the association between the main outcome (attendance within ± 1 week of scheduled visit) and membership in the Intervention group, with and without adjustment for other potential predictors of follow-up. Secondary outcomes included change in DR knowledge score (1, worst; 5, best) and endline satisfaction with care (3, worst; 15, best). Results Among 233 patients, 119 (51.1%) were randomized to Intervention (age 59.7 ± 11.3 years, 52.1% men) and 114 (48.9%) to Control (58.7 ± 9.50 years, 49.1% men). All participants provided data for the main study outcome. Attendance at scheduled appointments for the Intervention group (51/119, [42.9%]) was significantly higher than for Controls (16/114, [14.0%], between-group difference 28.8% [95% confidence interval (CI) 17.9%, 39.8%], P < .001). Factors associated with attendance in multiple regression models included Intervention group membership (Relative Risk [RR] 3.04, 95% CI, 1.73-5.33, P < .001) and baseline DR knowledge (RR 1.47, 95% CI 1.21-1.78, P < .001). Improvement in Satisfaction (mean difference 1.08, 95% CI 0.70-1.46, P < .001) and DR knowledge (mean difference 1.30, 95% CI 0.96-1.63, P < .001) were significantly higher for the Intervention group. Total cost of the intervention was US$5.40/person. Conclusion Low-cost SMS informational reminders significantly improved adherence to, knowledge about, and satisfaction with care. Additional interventions are needed to further improve adherence.
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Evidence suggests the use of text reminders positively influences rates of referral uptake and this may enhance the impact of AI screening, thereby exaggerating effectiveness.
“Evidence suggests the use of text reminders positively influence rates of referral uptake and this may enhance the impact of AI screening, thereby exaggerating effectiveness24.”
From Referral uptake after diabetic retinopathy screening with artificial intelligence-assisted care pathways: a systematic review and meta-analysis (2026) · cites this paper as [24]
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Text messaging reminders to reduce non-attendance in chronic disease follow-up: a clinical trial
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Rinaldi, G., Hijazi, A., & Haghparast-Bidgoli, H. (2020) · Diabetes Research and Clinical Practice · doi:10.1016/j.diabres.2020.108084 · Cited by 85 · see citing works
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- Authors
- Chen, T., Zhu, W., Tang, B., Jin, L., Fu, H., Chen, Y., Wang, C., Zhang, G., Wang, J., Ye, T., Xiao, D., Vignarajan, J., Xiao, B., Kanagasingam, Y., & Congdon, N.
- Affiliations
- Sun Yat-sen University (CN)
- Queen's University Belfast (GB)
- Shaoguan Railway Hospital (CN)
- Commonwealth Scientific and Industrial Research Organisation (AU)
- Corresponding author
- Congdon, Nathan
- ORCID
- Venue
- American Journal of Ophthalmology
- Publisher
- Elsevier BV
- Published
- 2018-10
- Volume
- 194
- Pages
- 54-62
- ISSN
- 0002-9394 (ISSN-L)
- OpenAlex
- W2883876846
- Cited by
- 42
- References
- 4
- Citations by year
- 2026: 8 · 2025: 6 · 2024: 4 · 2023: 6 · 2022: 7 · 2021: 3 · 2020: 7 · 2019: 1
- FWCI
- 4.20
- Type
- journal article
- Language
- en
- Open access
- green
- pure.qub.ac.uk
- Licence
- Locations
- American Journal of Ophthalmology (publishedVersion)
- PubMed (publishedVersion)
- Research Portal (Queen's University Belfast) (submittedVersion, cc-by-nc-nd)
- Funders
- Orbis International
- Fred Hollows Foundation (FHF)
- World Diabetes Foundation (WDF) (WDF12-705)
- Ulverscroft Foundation
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes Management and Education
- Health Sciences › Medicine › Family Practice › Medication Adherence and Compliance
- Keywords
- diabetic retinopathy, SMS reminders, mobile health, appointment attendance, diabetes mellitus, rural China, diabetic eye care, patient satisfaction, health education, low-income populations, patient-provider communication, patient satisfaction with care delivery, patient satisfaction with care quality, patient satisfaction with care access
- MeSH terms
- Aged, Appointments and Schedules, China, Diabetic Retinopathy, Female, Humans, Male, Middle Aged, Patient Compliance, Rural Population, Reminder Systems, Cell Phone, Asian People, Text Messaging
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