Social psychophysiological compliance in a four-person research team

Abstract

A continuous, non-invasive and objective measure of teamwork effectiveness could be very useful to the human factors design community. Social psychophysiological compliance (SPC), estimated by scoring the extent that heart rate variation was synchronous across team members, was explored as a predictor of teamwork effectiveness during 20 real planning meetings over a 6-month period. Speech activity and heart rate variability of all four (2 male, 2 female) team members were continuously monitored. Exploratory analyses tested if team member ratings of various aspects of teamwork effectiveness were predicted by SPC scored (1) over whole meetings, (2) during one team member's speech, (3) during periods in which two team members spoke in sequence or (4) over 30-s periods and averaging highest values. SPC during periods of sequential speech negatively predicted team members' ratings of Team productivity, Quality of communication, and Ability to work together. SPC shows potential as an objective, non-invasive means to monitor teamwork effectiveness but this relationship warrants further investigation and replication before use in ergonomics applications.