How intelligent is Watson? Enabling digital transformation through artificial intelligence
Open accessIntegrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
It is unclear how IT competencies are modified by AI adoption.
“While the technological context emphasizes that information technology (IT) capabilities are critical to first adopt and then maintain AI (Enholm et al., 2022), it is unclear how these competencies are modified by AI adoption (Correani et al., 2020; Magistretti et al., 2019).”
From Artificial intelligence in innovation management: A review of innovation capabilities and a taxonomy of <scp>AI</scp> applications (2025) · cites this paper as Magistretti et al., 2019
Cites
(1998) · Sage eBooks · Cited by 38,631 · see citing works
Users of the world, unite! The challenges and opportunities of Social Media
Kaplan, A. M., & Haenlein, M. (2010) · Business Horizons · doi:10.1016/j.bushor.2009.09.003 · Cited by 17,875 · see citing works
Building Theories from Case Study Research
Eisenhardt, K. M. (1989) · The Academy of Management Review · doi:10.2307/258557 · Cited by 17,455 · see citing works
(2003) · Cited by 9,368 · see citing works
(1993) · Cited by 7,856 · see citing works
Innovation and Learning: The Two Faces of R & D
Cohen, W. M., & Levinthal, D. A. (1989) · The Economic Journal · doi:10.2307/2233763 · Cited by 7,530 · see citing works
Longitudinal Field Research on Change: Theory and Practice
Pettigrew, A. M. (1990) · Organization Science · doi:10.1287/orsc.1.3.267 · Cited by 4,221 · see citing works
Open Innovation: The New Imperative for Creating and Profiting from Technology
Badawy, A. M. (2004) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2004.05.003 · Cited by 3,635 · see citing works
Kaplan, A., & Haenlein, M. (2019) · Business Horizons · doi:10.1016/j.bushor.2018.08.004 · Cited by 3,140 · see citing works
Digital Innovation Management: Reinventing Innovation Management Research in a Digital World
Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017) · MIS Quarterly · doi:10.25300/misq/2017/41:1.03 · Cited by 3,138 · see citing works
General purpose technologies ‘Engines of growth’?
Bresnahan, T. F., & Trajtenberg, M. (1995) · Journal of Econometrics · doi:10.1016/0304-4076(94)01598-t · Cited by 2,879 · see citing works
Organizing for Innovation in the Digitized World
Yoo, Y., Boland, R. J., Lyytinen, K., & Majchrzak, A. (2012) · Organization Science · doi:10.1287/orsc.1120.0771 · Cited by 2,469 · see citing works
The Social Shaping of Technology
Williams, R., & Edge, D. O. (1996) · Oxford University Press eBooks · doi:10.1093/oso/9780198774594.003.0004 · Cited by 1,763 · see citing works
Big data consumer analytics and the transformation of marketing
Erevelles, S., Fukawa, N., & Swayne, L. (2016) · Journal of Business Research · doi:10.1016/j.jbusres.2015.07.001 · Cited by 1,377 · see citing works
Perspective: The Stage‐Gate® Idea‐to‐Launch Process—Update, What's New, and NexGen Systems*
Cooper, R. G. (2008) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2008.00296.x · Cited by 1,248 · see citing works
George, G., Haas, M. R., & Pentland, A. (2014) · Academy of Management Journal · doi:10.5465/amj.2014.4002 · Cited by 1,198 · see citing works
The social shaping of technology
Williams, R., & Edge, D. (1996) · Research Policy · doi:10.1016/0048-7333(96)00885-2 · Cited by 917 · see citing works
Gambardella, A., & McGahan, A. M. (2009) · Long Range Planning · doi:10.1016/j.lrp.2009.07.009 · Cited by 660 · see citing works
Using the crowd as an innovation partner.
Boudreau, K. J., & Lakhani, K. R. (2013) · PubMed · Cited by 653 · see citing works
The slow pace of rapid technological change: gradualism and punctuation in technological change
LEVINTHAL, D. A. (1998) · Industrial and Corporate Change · doi:10.1093/icc/7.2.217 · Cited by 452 · see citing works
Urbinati, A., Chiaroni, D., Chiesa, V., & Frattini, F. (2018) · R and D Management · doi:10.1111/radm.12313 · Cited by 425 · see citing works
Open innovation: current status and research opportunities
West, J., & Bogers, M. L. A. M. (2016) · Innovation · doi:10.1080/14479338.2016.1258995 · Cited by 419 · see citing works
Incomplete by Design and Designing for Incompleteness
Garud, R. B., Jain, S., & Tuertscher, P. (2008) · Organization Studies · doi:10.1177/0170840607088018 · Cited by 406 · see citing works
From forecasting to foresight processes—new participative foresight activities in Germany
Cuhls, K. E. (2003) · Journal of Forecasting · doi:10.1002/for.848 · Cited by 378 · see citing works
Savino, T., Petruzzelli, A. M., & Albino, V. (2015) · International Journal of Management Reviews · doi:10.1111/ijmr.12081 · Cited by 375 · see citing works
Information, Attention, and Decision Making
van Knippenberg, D., Dahlander, L., Haas, M. R., & George, G. (2015) · Academy of Management Journal · doi:10.5465/amj.2015.4003 · Cited by 224 · see citing works
Assessing the nature of nanotechnology: can we uncover an emerging general purpose technology?
Youtie, J., Iacopetta, M., & Graham, S. J. H. (2007) · The Journal of Technology Transfer · doi:10.1007/s10961-007-9030-6 · Cited by 201 · see citing works
Big data in manufacturing: a systematic mapping study
O’Donovan, P., Leahy, K., Bruton, K., & O’Sullivan, D. T. J. (2015) · Journal Of Big Data · doi:10.1186/s40537-015-0028-x · Cited by 196 · see citing works
Business models as service strategy
Wieland, H., Hartmann, N. N., & Vargo, S. L. (2017) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-017-0531-z · Cited by 183 · see citing works
Shortening the Product Development Cycle
Smith, P. G., & Reinertsen, D. G. (1992) · Research-Technology Management · doi:10.1080/08956308.1992.11670822 · Cited by 168 · see citing works
The governance and performance of Xerox’s technology spin-off companies
Chesbrough, H. W. (2003) · Research Policy · doi:10.1016/s0048-7333(02)00017-3 · Cited by 168 · see citing works
Radical Design and Technology Epiphanies: A New Focus for Research on Design Management
Verganti, R. (2011) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2011.00807.x · Cited by 165 · see citing works
Ardito, L., Petruzzelli, A. M., & Albino, V. (2016) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2016.02.002 · Cited by 119 · see citing works
Overcrowded. Designing Meaningful Products in a World Awash with Ideas
Verganti, R. (2018) · PROJECT MANAGER (IL) · doi:10.3280/pm2018-034012 · Cited by 116 · see citing works
Adjusting to a New Technology: Experience and Training
Helpman, E., & Rangel, A. (1998) · Journal of Economic Growth · doi:10.1023/a:1009888907797 · Cited by 114 · see citing works
General technological capabilities, product market fragmentation, and markets for technology
Gambardella, A., & Giarratana, M. S. (2012) · Research Policy · doi:10.1016/j.respol.2012.08.002 · Cited by 112 · see citing works
Open strategy-making with crowds and communities: Comparing Wikimedia and Creative Commons
Dobusch, L., & Kapeller, J. (2017) · Long Range Planning · doi:10.1016/j.lrp.2017.08.005 · Cited by 102 · see citing works
Segmenting a market in the making: Industrial market segmentation as construction
Harrison, D., & Kjellberg, H. (2009) · Industrial Marketing Management · doi:10.1016/j.indmarman.2009.05.016 · Cited by 91 · see citing works
Dell’Era, C., Altuna, N., Magistretti, S., & Verganti, R. (2016) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2016.1210785 · Cited by 61 · see citing works
Self-citation10 rules for managing global innovation.
Wilson, K., & Doz, Y. (2012) · PubMed · Cited by 54 · see citing works
Six Myths of Product Development
Thomke, S. H., & Reinersten, D. (2012) · Cited by 40 · see citing works
Finding Innovation in Data Rich Environments
Bharadwaj, N., & Noble, C. H. (2017) · Journal of Product Innovation Management · doi:10.1111/jpim.12407 · Cited by 39 · see citing works
Unveiling opportunities afforded by emerging technologies: evidences from the drone industry
Magistretti, S., & Dell’Era, C. (2018) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2018.1538497 · Cited by 35 · see citing works
Self-citationNenonen, S., & Storbacka, K. (2018) · Emerald Group Publishing Limited eBooks · doi:10.1108/9781787437975 · Cited by 30 · see citing works
Finding Applications for Technologies Beyond the Core Business
Danneels, E., & Frattini, F. (2018) · Digital Commons - University of South Florida (University of South Florida) · Cited by 17 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Digital transformation in business and management research: An overview of the current status quo
Kraus, S., Durst, S., Ferreira, J. J., Veiga, P. M., Kailer, N., & Weinmann, A. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102466 · Cited by 1,499 · see citing works
Digitalization to achieve sustainable development goals: Steps towards a Smart Green Planet
Mondéjar, M. E., Avtar, R., Díaz, H. L. B., Dubey, R. K., Esteban, J., Gómez‐Morales, A., Hallam, B. J., Mbungu, N. T., Okolo, C. C., Prasad, K. A., et al. (2021) · The Science of The Total Environment · doi:10.1016/j.scitotenv.2021.148539 · Cited by 988 · see citing works
Ready or not, AI comes—an interview study of organizational AI readiness factors
Jöhnk, J., Weißert, M., & Wyrtki, K. (2021) · Business & Information Systems Engineering · doi:10.1007/s12599-020-00676-7 · Cited by 637 · see citing works
Digital transformation: A review and research agenda
Plekhanov, D., Franke, H., & Netland, T. H. (2022) · European Management Journal · doi:10.1016/j.emj.2022.09.007 · Cited by 822 · see citing works
Unveiling the impact of the adoption of digital technologies on firms’ innovation performance
Usai, A., Fiano, F., Messeni Petruzzelli, A., Paoloni, P., Farina Briamonte, M., & Orlando, B. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.04.035 · Cited by 553 · see citing works
Denicolai, S., Zucchella, A., & Magnani, G. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.120650 · Cited by 509 · see citing works
Bulchand‐Gidumal, J., William, E., O’Connor, P., & Buhalis, D. (2023) · Current Issues in Tourism · doi:10.1080/13683500.2023.2229480 · Cited by 466 · see citing works
Gama, F., & Magistretti, S. (2025) · Journal of Product Innovation Management · doi:10.1111/jpim.12698 · Cited by 388 · see citing works
Self-citationOkunlaya, R. O., Abdullah, N. S., & Alias, R. A. (2022) · Library Hi Tech · doi:10.1108/lht-07-2021-0242 · Cited by 340 · see citing works
Camilleri, M. A. (2024) · Expert Systems · doi:10.1111/exsy.13406 · Cited by 331 · see citing works
Research on the Relationship between Digital Transformation and Performance of SMEs
Teng, X., Wu, Z. Y., & Yang, F. Y. (2022) · Sustainability · doi:10.3390/su14106012 · Cited by 288 · see citing works
Emerging trends in digital transformation: a bibliometric analysis
Chawla, R. N., & Goyal, P. (2021) · Benchmarking An International Journal · doi:10.1108/bij-01-2021-0009 · Cited by 217 · see citing works
The implementation of artificial intelligence in organizations: A systematic literature review
Lee, M. C. M., Scheepers, H., Lui, A. K. H., & Ngai, E. W. T. (2023) · Information & Management · doi:10.1016/j.im.2023.103816 · Cited by 225 · see citing works
Artificial Intelligence Governance For Businesses
Schneider, J., Abraham, R., Meske, C., & Brocke, J. V. (2022) · Information Systems Management · doi:10.1080/10580530.2022.2085825 · Cited by 227 · see citing works
Artificial intelligence and innovation management: Charting the evolving landscape
Roberts, D. L., & Candi, M. (2024) · Technovation · doi:10.1016/j.technovation.2024.103081 · Cited by 168 · see citing works
Jauhar, S., Jani, S., Kamble, S., Pratap, S., Belhadi, A., & Gupta, S. (2023) · International Journal of Production Research · doi:10.1080/00207543.2023.2166139 · Cited by 105 · see citing works
Kim, B., & Lee, J. (2024) · Humanities and Social Sciences Communications · doi:10.1057/s41599-024-04018-w · Cited by 114 · see citing works
A journey towards a digital platform business model: A case study in a global tech-company
Şimşek, T., Öner, M. A., Kunday, Ö., & Olcay, G. A. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.121372 · Cited by 110 · see citing works
Kaplan, A., & Haenlein, M. (2019) · Business Horizons · doi:10.1016/j.bushor.2019.07.001 · Cited by 84 · see citing works
Lemos, S. I. C., Ferreira, F. A. F., Zopounidis, C., Galariotis, E., & Ferreira, N. C. M. Q. F. (2022) · Annals of Operations Research · doi:10.1007/s10479-022-05159-4 · Cited by 76 · see citing works
Digital transformation of incumbent firms from the perspective of portfolios of innovation
Zhang, Z., Jin, J., Li, S., & Zhang, Y. (2022) · Technology in Society · doi:10.1016/j.techsoc.2022.102149 · Cited by 73 · see citing works
Kuguoglu, B. K., van der Voort, H., & Janssen, M. (2021) · Sustainability · doi:10.3390/su132112295 · Cited by 68 · see citing works
Technology entrepreneurship in healthcare: Challenges and opportunities for value creation
Kulkov, I., Ivanova-Gongne, M., Bertello, A., Makkonen, H. S., Kulkova, J., Rohrbeck, R., & Ferraris, A. (2023) · Journal of Innovation & Knowledge · doi:10.1016/j.jik.2023.100365 · Cited by 66 · see citing works
Liu, N., Philip Shapira, A., Yue, X., & Guan, J. (2021) · PLoS ONE · doi:10.1371/journal.pone.0262050 · Cited by 60 · see citing works
Gupta, S., Zeballos, J. C., Castro, G. D. R., Tomičić, A., Morales, S. A., Mahfouz, M., Osemwegie, I., Sessi, V. P. C., Schmitz, M. A., Mahmoud, N., et al. (2023) · Sustainability · doi:10.3390/su15086844 · Cited by 66 · see citing works
Searching for the right application: A technology development review and research agenda
Magistretti, S., Dell’Era, C., & Verganti, R. (2019) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2019.119879 · Cited by 60 · see citing works
Self-citationObermayer, N., Csizmadia, T., & Hargitai, D. M. (2022) · Meditari Accountancy Research · doi:10.1108/medar-02-2021-1214 · Cited by 63 · see citing works
Disrupting the Disruptors or Enhancing Them? How Blockchain Reshapes Two‐Sided Platforms
Trabucchi, D., Moretto, A. M., Buganza, T., & MacCormack, A. (2020) · Journal of Product Innovation Management · doi:10.1111/jpim.12557 · Cited by 49 · see citing works
Digital Design of Smart Museum Based on Artificial Intelligence
Wang, B. (2021) · Mobile Information Systems · doi:10.1155/2021/4894131 · Cited by 47 · see citing works
Baral, M. M., Singh, R. K., & Kazançoğlu, Y. (2021) · The International Journal of Logistics Management · doi:10.1108/ijlm-04-2021-0198 · Cited by 54 · see citing works
Design sprint for SMEs: an organizational taxonomy based on configuration theory
Magistretti, S., Dell’Era, C., & Doppio, N. (2020) · Management Decision · doi:10.1108/md-10-2019-1501 · Cited by 45 · see citing works
Self-citationMancuso, I., Petruzzelli, A. M., Panniello, U., & Vaia, G. (2025) · Technovation · doi:10.1016/j.technovation.2025.103232 · Cited by 44 · see citing works
Digital Technology Adoption Drives Strategic Renewal for Successful Digital Transformation
Bughin, J., Kretschmer, T., & van Zeebroeck, N. (2021) · IEEE Engineering Management Review · doi:10.1109/emr.2021.3098663 · Cited by 43 · see citing works
The role of artificial intelligence in corporate digital strategies: evidence from China
Yang, S., Hussain, M., Zahid, R. M. A., & Maqsood, U. S. (2024) · Kybernetes · doi:10.1108/k-08-2023-1583 · Cited by 48 · see citing works
Imjai, N., Yordudom, T., Yaacob, Z., Saad, N. H. M., & Aujirapongpan, S. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123889 · Cited by 40 · see citing works
Walter, A., Ahsan, K., & Rahman, S. (2025) · The International Journal of Logistics Management · doi:10.1108/ijlm-02-2024-0120 · Cited by 38 · see citing works
Exploiting incumbents' potentialities: From linear value chains to multisided platforms
Dell’Era, C., Trabucchi, D., & Magistretti, S. (2020) · Creativity and Innovation Management · doi:10.1111/caim.12413 · Cited by 36 · see citing works
Self-citationSuccess Factors to Deliver Organizational Digital Transformation
Philippart, M. H. (2022) · Journal of Global Information Management · doi:10.4018/jgim.304068 · Cited by 42 · see citing works
Junping, Y., Wu, R., & Yang, H. (2023) · Sustainability · doi:10.3390/su15097597 · Cited by 39 · see citing works
Martin, Y., Deng, Z., Teng, Y., Yang, Z., & Zheng, X. (2023) · Industrial Marketing Management · doi:10.1016/j.indmarman.2023.10.018 · Cited by 33 · see citing works
Trends and Trajectories in the Software Industry: implications for the future of work
Laato, S., Mäntymäki, M., Islam, A. K. M. N., Hyrynsalmi, S., & Birkstedt, T. (2022) · Information Systems Frontiers · doi:10.1007/s10796-022-10267-4 · Cited by 39 · see citing works
Chang, Y., Gao, Y., Zhu, D., & Safeer, A. A. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122914 · Cited by 32 · see citing works
Leveraging stakeholders’ knowledge in new service development: a dynamic approach
Pellizzoni, E., Trabucchi, D., Frattini, F., Buganza, T., & Benedetto, C. A. D. (2020) · Journal of Knowledge Management · doi:10.1108/jkm-10-2019-0532 · Cited by 31 · see citing works
Boundary work in value co-creation practices: the mediating role of cognitive assistants
Mele, C., Spena, T. R., Marzullo, M., & Ruggiero, A. (2021) · Journal of service management · doi:10.1108/josm-10-2020-0381 · Cited by 32 · see citing works
Tripathi, A., & Sıngh, A. (2024) · Sustainability · doi:10.3390/su16093831 · Cited by 39 · see citing works
Fourth Industrial Revolution, Artificial Intelligence, Intellectual Capital, and COVID-19 Pandemic
Momani, K. M. K. A., Nour, A. I., Jamaludin, N., & Abdullah, W. Z. W. Z. W. (2021) · Studies in computational intelligence · doi:10.1007/978-3-030-72080-3_5 · Cited by 29 · see citing works
Raising logistics performance to new levels through digital transformation
Lam, H. Y., Tang, V., & Wong, L. (2024) · International Journal of Engineering Business Management · doi:10.1177/18479790241231730 · Cited by 29 · see citing works
Business value of cognitive analytics technology: a dynamic capabilities perspective
Majhi, S. G., Mukherjee, A., & Anand, A. (2021) · VINE Journal of Information and Knowledge Management Systems · doi:10.1108/vjikms-07-2021-0128 · Cited by 27 · see citing works
Formal and relational governance of artificial intelligence outsourcing
Beulen, E., Plugge, A., & van Hillegersberg, J. (2022) · Information Systems and e-Business Management · doi:10.1007/s10257-022-00562-7 · Cited by 26 · see citing works
Arora, S., Rajesh, A., Misra, R., & Singh, G. (2025) · Management Decision · doi:10.1108/md-01-2025-0093 · Cited by 32 · see citing works
A New Area Towards to Digitalization of Energy Systems: Enables, Challenges and Solutions
Çelık, D., Meral, M. E., & Waseem, M. (2022) · International Conference on Electronics, Computers and Artificial Intelligence (ECAI) · doi:10.1109/ecai54874.2022.9847313 · Cited by 24 · see citing works
Benhayoun, I., Bougrine, S., & Sassioui, A. (2025) · Journal of financial reporting & accounting · doi:10.1108/jfra-07-2024-0448 · Cited by 23 · see citing works
The impact of artificial intelligence (AI) adoption on operational performance in manufacturing
Hong, S., Zhong, D., & Um, K. (2025) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-03-2025-0227 · Cited by 23 · see citing works
Petruzzelli, A. M., Murgia, G., & Parmentola, A. (2023) · Industry and Innovation · doi:10.1080/13662716.2023.2213182 · Cited by 23 · see citing works
Maazmi, A. A., Piya, S., & Araci, Z. C. (2024) · Systems · doi:10.3390/systems12120524 · Cited by 35 · see citing works
Nguyen, T.-H. (2024) · SAGE Open · doi:10.1177/21582440241301210 · Cited by 29 · see citing works
Advancements in software engineering using AI
Marar, H. W. (2024) · Computer Software and Media Applications · doi:10.24294/csma.v6i1.3906 · Cited by 21 · see citing works
Look for New Opportunities in Existing Technologies
Magistretti, S., Dell’Era, C., & Verganti, R. (2019) · Research-Technology Management · doi:10.1080/08956308.2020.1686292 · Cited by 21 · see citing works
Self-citationTiron-Tudor, A., & Deliu, D. (2024) · Eastern European Economics · doi:10.1080/00128775.2024.2442306 · Cited by 13 · see citing works
The battle of superheroes: the rise of the knowledge platform strategy in the movie industry
Trabucchi, D., & Magistretti, S. (2020) · Journal of Knowledge Management · doi:10.1108/jkm-04-2020-0296 · Cited by 19 · see citing works
Self-citationInformal sector in India and adoption of digital technologies
Dutta, N., Kar, S., & Guha, S. (2023) · Indian Growth and Development Review · doi:10.1108/igdr-12-2022-0144 · Cited by 23 · see citing works
AI and sustainable business model innovation: A systematic literature review
Sharma, A., Khokhar, M., Duan, Y., Bibi, M., Sharma, R., & Muhammad, B. (2025) · Sustainable Futures · doi:10.1016/j.sftr.2025.101204 · Cited by 19 · see citing works
Lin, X., Wang, T., & Sheng, F. (2025) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2025.3572042 · Cited by 16 · see citing works
Ahmad, M., Naeem, M. K. H., Mobo, F. D., Tahir, M. W., & Akram, M. (2024) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3693-1830-0.ch014 · Cited by 17 · see citing works
Responsible living labs: what can go wrong?
Habibipour, A. (2024) · Journal of Information Communication and Ethics in Society · doi:10.1108/jices-11-2023-0137 · Cited by 15 · see citing works
Enablers for Digital Transformation of Services to Harness New Business Opportunities
Kumar, H. (2024) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2024.3437733 · Cited by 15 · see citing works
Hutzschenreuter, T., & Lämmermann, T. (2025) · Academy of Management Perspectives · doi:10.5465/amp.2023.0243 · Cited by 16 · see citing works
Kavak, M. T., & Rusu, L. (2025) · Procedia Computer Science · doi:10.1016/j.procs.2025.02.132 · Cited by 24 · see citing works
Delineation of Artificial Intelligence in the Hospitality and Tourism Industries
Manoharan, G., Ashtikar, S. P., & Kumar, S. (2024) · Advances in hospitality, tourism and the services industry (AHTSI) book series · doi:10.4018/979-8-3693-6755-1.ch002 · Cited by 14 · see citing works
Borsano, P., Marozzo, V., Bonaglia, M., Minin, A. D., & Crupi, A. (2024) · Asian Business & Management · doi:10.1057/s41291-024-00281-6 · Cited by 13 · see citing works
Jiang, Z., Shi, J., & Liu, Z. (2024) · Business Process Management Journal · doi:10.1108/bpmj-12-2023-0943 · Cited by 12 · see citing works
Witkowski, A., & Wodecki, A. (2024) · Foundations of Management · doi:10.2478/fman-2024-0009 · Cited by 12 · see citing works
Let's Get a Two-Sided Platform Started
Trabucchi, D. (2020) · Journal of Business Ecosystems · doi:10.4018/jbe.2020010104 · Cited by 12 · see citing works
Chen, Y., Chen, Y., Guo, Y., & Xu, Y. (2021) · Complexity · doi:10.1155/2021/7629168 · Cited by 12 · see citing works
The Role of Artificial Intelligence in Transforming Business Models
Kayyali, M. (2025) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3693-9571-4.ch003 · Cited by 10 · see citing works
Ramya, R., Priya, S. B., Thamizhikkavi, P., & Anand, M. (2024) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3693-9173-0.ch004 · Cited by 10 · see citing works
Magistretti, S., Legnani, M., Pham, C. T. A., & Dell’Era, C. (2024) · Research-Technology Management · doi:10.1080/08956308.2024.2325859 · Cited by 9 · see citing works
Self-citation5G is not just another G: A review of the 5G business model and ecosystem challenges
Magnaghi, M., Ghezzi, A., & Rangone, A. (2025) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2025.124121 · Cited by 11 · see citing works
Value co‐creation mechanism for AI‐based enterprises with systems thinking: Case study of Baidu
Su, H.-S., Du, X., Chen, Y., Tian, S., Ma, Q., & Zhong, W. (2024) · Systems research and behavioral science · doi:10.1002/sres.3065 · Cited by 8 · see citing works
Artificial Intelligence as Driver for SME Competitiveness
Sarto, N. D., & Piccaluga, A. (2021) · Advances in business information systems and analytics book series · doi:10.4018/978-1-7998-6985-6.ch005 · Cited by 6 · see citing works
Digital Transformation of Software Development: Implications for the Future of Work
Laato, S., Mäntymäki, M., Birkstedt, T., Islam, A. K. M. N., & Hyrynsalmi, S. (2021) · Lecture notes in computer science · doi:10.1007/978-3-030-85447-8_50 · Cited by 6 · see citing works
Innovation and democracy: the twin paradoxes
Grillo, F., & Nanetti, R. Y. (2020) · Area Development and Policy · doi:10.1080/23792949.2020.1777880 · Cited by 8 · see citing works
Adoption Factors of Artificial intelligence in Human Resource Management
Tuffaha, M. (2022) · doi:10.4995/thesis/10251/185909 · Cited by 7 · see citing works
Relation between digital innovation and industry 4.0: existing themes and emerging research trends
Gupta, M., Jauhar, S., Paul, S., & Pratap, S. (2024) · Quarterly Journal of the Operational Research Society of India (OPSEARCH) · doi:10.1007/s12597-024-00865-y · Cited by 6 · see citing works
The role of artificial intelligence in international strategic decision-making for SMEs
Aiudi, A., Francioni, B., Kyrdoda, Y., & Amerio, S. (2025) · Journal of strategy and management · doi:10.1108/jsma-06-2025-0207 · Cited by 12 · see citing works
Bai, L., & Cui, D. (2026) · Finance Research Letters · doi:10.1016/j.frl.2026.109573 · Cited by 5 · see citing works
Digital Economy, Artificial Intellect, Industry 5.0: Today’s Challenges
Barinova, N. V., & Barinov, V. R. (2022) · Vestnik of the Plekhanov Russian University of Economics · doi:10.21686/2413-2829-2022-5-23-34 · Cited by 5 · see citing works
Adoption of AI-Based Technologies in the Food Supplement Industry: An Italian Start-Up Case Study
Rapa, M., Ciano, S., Orsini, F., Tullo, M. G., Giannetti, V., & Mariani, M. B. (2023) · Systems · doi:10.3390/systems11060265 · Cited by 5 · see citing works
Algorithmic governance and AI: balancing innovation and oversight in Indonesian policy analyst
Kusumasari, B., & Yahya, B. N. (2024) · AI & Society · doi:10.1007/s00146-024-02002-1 · Cited by 6 · see citing works
Busulwa, R., Pathiranage, N. W., & Pickering, M. E. (2025) · Journal of Hospitality and Tourism Technology · doi:10.1108/jhtt-06-2024-0388 · Cited by 4 · see citing works
Digital Innovation and Sustainable Development: Two Sides of the Same Coin
Pascale, G. D., Faccilongo, N., Riefolo, M., Romagno, A., & Silvestri, R. (2023) · Business, management and economics · doi:10.5772/intechopen.112294 · Cited by 7 · see citing works
Guo, S., Yuan, C., & Li, X. (2023) · Sustainability · doi:10.3390/su151511929 · Cited by 3 · see citing works
Balancing openness and ownership: open innovation strategies for AI development
Cricchio, J. (2025) · European Journal of Innovation Management · doi:10.1108/ejim-04-2024-0470 · Cited by 3 · see citing works
Chen, R., Zhang, W., Wang, Y., & Li, Q. (2026) · Sustainability · doi:10.3390/su18021110 · Cited by 3 · see citing works
Research on the Current Situation and Trends of Artificial Intelligence in Exhibition Design
Yi, X., & Liu, Z. (2023) · Lecture notes in computer science · doi:10.1007/978-3-031-34732-0_14 · Cited by 3 · see citing works
Understanding the intrinsic nature of the trends of digital innovation: A main path analysis
Huang, C. H., Chou, T., & Liu, J. S. (2021) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2021.715 · Cited by 3 · see citing works
GÊNERO E DIVISÃO SEXUAL NO TRABALHO EM SAÚDE
Borges, J. L. D. J., & Cruz, M. H. S. (2022) · Brazilian Journals Editora eBooks · doi:10.35587/brj.ed.0001463 · Cited by 3 · see citing works
Subchan, N. (2024) · JPUA Jurnal Perpustakaan Universitas Airlangga Media Informasi dan Komunikasi Kepustakawanan · doi:10.20473/jpua.v14i1.2024.1-14 · Cited by 3 · see citing works
ANALISIS ENTITY MATCHING PADA DATASET SMARTPHONE MENGGUNAKAN METODE SIF, RNN, ATTENTION, DAN HYBRID
Hidayat, R. S. A., Pratama, R. P., & Rakhmawati, N. A. (2021) · TEKNOSAINS MEDIA INFORMASI SAINS DAN TEKNOLOGI · doi:10.24252/teknosains.v15i1.17583 · Cited by 3 · see citing works
Building a cognitive analytics capability: a resource-based perspective
Majhi, S. G., Chowdhury, P., Mukherjee, A., & Anand, A. (2025) · Journal of Decision System · doi:10.1080/12460125.2025.2599919 · Cited by 3 · see citing works
- Authors
- Magistretti, S., Dell’Era, C., & Messeni Petruzzelli, A.
- Affiliations
- Politecnico di Milano (IT)
- Corresponding author
- Dell’Era, Claudio
- Venue
- Business Horizons
- Publisher
- Elsevier BV
- Published
- 2019-11
- Volume
- 62
- Issue
- 6
- Pages
- 819-829
- ISSN
- 0007-6813 (ISSN-L)
- OpenAlex
- W2975716753
- Cited by
- 159
- References
- 45
- Citations by year
- 2026: 16 · 2025: 28 · 2024: 29 · 2023: 23 · 2022: 28 · 2021: 24 · 2020: 8 · 2019: 3
- FWCI
- 7.27
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- Locations
- Business Horizons (publishedVersion)
- Virtual Community of Pathological Anatomy (University of Castilla La Mancha) (submittedVersion, other-oa)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Keywords
- artificial intelligence, general purpose technologies, IBM Watson, digital transformation, value creation, strategic decision-making, external collaboration, technology strategy
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
