The DOI matches its Crossref record; 59 of the 59 references it cites were found in a registry or an index.
Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model
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Citations
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Rogers, E. M., Singhal, A., & Quinlan, M. M. (2019) · An Integrated Approach to Communication Theory and Research · doi:10.4324/9780203710753-35 · Cited by 37,322
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(1980) · Medical Entomology and Zoology · Cited by 25,810
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709
A Theory of Cognitive Dissonance
Festinger, L. (1957) · doi:10.1515/9781503620766 · Cited by 24,241
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
Venkatesh, V., & Davis, F. D. (2000) · Management Science · doi:10.1287/mnsc.46.2.186.11926 · Cited by 23,066
Cited by
Ashfaq, M., Yun, J., Yu, S., & Loureiro, S. M. C. (2020) · Telematics and Informatics · doi:10.1016/j.tele.2020.101473 · Cited by 987
Chen, S.-C., & Lin, C.-P. (2019) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2018.11.025 · Cited by 606
Shiau, W.-L., & Luo, M. M. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2012.07.030 · Cited by 471
Lee, Y., & Kwon, O. (2011) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2010.11.005 · Cited by 343
The effects of education compatibility and technological expectancy on e-learning acceptance
Chen, J.-L. (2011) · Computers & Education · doi:10.1016/j.compedu.2011.02.009 · Cited by 336
Self-citation
Metadata
- Authors
- Liao, C., Chen, J.-L., & Yen, D. C.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2007-11
- Volume
- 23
- Issue
- 6
- Pages
- 2804-2822
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2029414885
- Cited by
- 697
- References
- 59
- FWCI
- 29.12
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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- CoChat. (2026). Citation check: Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model. https://app.cochat.ai/papers/10.1016/j.chb.2006.05.006
- The paper
- Liao, C., Chen, J.-L., & Yen, D. C. (2007). Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2006.05.006
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
