The DOI matches its Crossref record; 28 of the 28 references it cites were found in a registry or an index.
Social media and crisis management: CERC, search strategies, and Twitter content
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Citations
Cites
Content Analysis: An Introduction to its Methodology.
Shelley, M., & Krippendorff, K. (1984) · Journal of the American Statistical Association · doi:10.2307/2288384 · Cited by 24,312
Gioia, D. A., Mehra, A., & Weick, K. E. (1996) · The Academy of Management Review · doi:10.2307/259169 · Cited by 15,614
Content Analysis: An Introduction to Its Methodology
Krippendorff, K. (2019) · doi:10.4135/9781071878781 · Cited by 15,448
The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster
Weick, K. E. (1993) · Administrative Science Quarterly · doi:10.2307/2393339 · Cited by 5,000
Crisis and emergency risk communication as an integrative model
REYNOLDS, B., & W. SEEGER, M. (2005) · Journal of Health Communication · doi:10.1080/10810730590904571 · Cited by 1,287
Theories of Mass Communication.
Enzer, H. A., & Fleur, M. L. D. (1967) · American Sociological Review · doi:10.2307/2091765 · Cited by 735
A work-in-process literature review: Incorporating social media in risk and crisis communication
Veil, S. R., Buehner, T., & Palenchar, M. J. (2011) · Journal of Contingencies and Crisis Management · doi:10.1111/j.1468-5973.2011.00639.x · Cited by 677
Theories of Mass Communication.
Smith, D. D., & de Fleur, M. L. (1967) · Social Forces · doi:10.2307/2575212 · Cited by 617
Communication in the management of uncertainty: The case of persons living with HIV or AIDS
Brashers, D. E., Neidig, J. L., Haas, S. M., Dobbs, L. K., Cardillo, L. W., & Russell, J. A. (2000) · Communication Monographs · doi:10.1080/03637750009376495 · Cited by 467
Jin, Y., Liu, B. F., & Austin, L. L. (2014) · Communication Research · doi:10.1177/0093650211423918 · Cited by 464
Cited by
Garfin, D. R., Silver, R. C., & Holman, E. A. (2020) · Health Psychology · doi:10.1037/hea0000875 · Cited by 1,270
“Researchers may use publicly available “big data” (e.g., localized tweets) to gauge the risk communication efforts of local agencies (see Lachlan et al., 2016, for an example).”
BackgroundMethodKim, J., & Song, H. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.03.083 · Cited by 355
Martínez-Rojas, M., Pardo-Ferreira, M. D. C., & Rubio-Romero, J. C. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.07.008 · Cited by 213
Metadata
- Authors
- Lachlan, K. A., Spence, P. R., Lin, X., Najarian, K., & Del Greco, M.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2016-01
- Volume
- 54
- Pages
- 647-652
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2414666370
- Cited by
- 257
- References
- 28
- FWCI
- 52.12
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
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- CoChat. (2026). Citation check: Social media and crisis management: CERC, search strategies, and Twitter content. https://app.cochat.ai/papers/10.1016/j.chb.2015.05.027
- The paper
- Lachlan, K. A., Spence, P. R., Lin, X., Najarian, K., & Del Greco, M. (2016). Social media and crisis management: CERC, search strategies, and Twitter content. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2015.05.027
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
