Cited by 1,287Public Relations and Crisis CommunicationDisaster Management and ResilienceDisaster Response and Management

Crisis and emergency risk communication as an integrative model

REYNOLDS, BARBARA, W. SEEGER, MATTHEW·2005·Journal of Health Communication

Abstract

This article describes a model of communication known as crisis and emergency risk communication (CERC). The model is outlined as a merger of many traditional notions of health and risk communication with work in crisis and disaster communication. The specific kinds of communication activities that should be called for at various stages of disaster or crisis development are outlined. Although crises are by definition uncertain, equivocal, and often chaotic situations, the CERC model is presented as a tool health communicators can use to help manage these complex events.

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Crossref · 10.1080/10810730590904571

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  • Crisis and risk communication models indicate that grasping risk perceptions is essential for an effective and suitable crisis response.

    “Models of crisis and risk communication thus suggest that understanding risk perceptions is critical for an effective and appropriate crisis response.7”

    From Monitoring behavioural insights related to COVID-19 (2020) · cites this paper as [7]

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Authors
REYNOLDS, B., & W. SEEGER, M.
Affiliations
Centers for Disease Control and Prevention (US)
Venue
Journal of Health Communication
Published
2005-02-23
Volume
10
Issue
1
Pages
43-55
ISSN
  • 1081-0730 (ISSN-L)
  • 1087-0415
OpenAlex
W2151187076
Cited by
1,287
References
41
Citations by year
2026: 114 · 2025: 109 · 2024: 82 · 2023: 103 · 2022: 146 · 2021: 162 · 2020: 113 · 2019: 56 · 2018: 64 · 2017: 42 · 2016: 55 · 2015: 44 · 2014: 50 · 2013: 33 · 2012: 24
FWCI
37.81
Type
journal article
Language
en
Open access
closed
Locations
  • Journal of Health Communication (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Social Sciences › Communication › Public Relations and Crisis Communication
  • Social Sciences › Sociology and Political Science › Disaster Management and Resilience
  • Health Sciences › Health Professions › Emergency Medical Services › Disaster Response and Management
Keywords
crisis and emergency risk communication, risk communication, health communication, disaster communication, crisis communication, communication models, uncertainty
MeSH terms
Communication, Disaster Planning, Emergencies, Humans, Public Health, Risk

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