The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Brand interactions and social media: Enhancing user loyalty through social networking sites
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Citations
Cites
Bell, E., Bryman, A., & Harley, B. (2022) · Oxford University Press eBooks · doi:10.1093/hebz/9780198869443.001.0001 · Cited by 10,965
Ellison, N. B., Steinfield, C., & Lampe, C. (2007) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2007.00367.x · Cited by 9,939
A national customer satisfaction barometer: the Swedish experience
Fornell, C. (1992) · Journal of Marketing · doi:10.2307/1252129 · Cited by 5,641
Social media: The new hybrid element of the promotion mix
Mangold, W. G., & Faulds, D. J. (2009) · Business Horizons · doi:10.1016/j.bushor.2009.03.002 · Cited by 4,111 · cited 2×
“In addition to Mangold and Fauld’s (2009) findings of the most popular social networking sites (Facebook, Twitter, MySpace), results show that Googleþ is also becoming popular nowadays.”
BackgroundValenzuela, S., Park, N., & Kee, K. F. (2009) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2009.01474.x · Cited by 2,229 · cited 2×
“As a result, trust seems to be significant for creating loyalty (Steinfield et al., 2008; Valenzuela et al., 2009).”
BackgroundSocial capital, self-esteem, and use of online social network sites: A longitudinal analysis.
Steinfield, C., Ellison, N. B., & Lampe, C. (2008) · Journal of Applied Developmental Psychology · doi:10.1016/j.appdev.2008.07.002 · Cited by 1,919 · cited 2×
“As a result, trust seems to be significant for creating loyalty (Steinfield et al., 2008; Valenzuela et al., 2009).”
BackgroundOnline social networks: Why do students use facebook?
Cheung, C. M. K., Chiu, P.-Y., & Lee, M. K. O. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2010.07.028 · Cited by 1,501
Nadkarni, A., & Hofmann, S. G. (2012) · Personality and Individual Differences · doi:10.1016/j.paid.2011.11.007 · Cited by 1,276
Self-presentation 2.0: Narcissism and self-esteem on facebook
Mehdizadeh, S. (2010) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2009.0257 · Cited by 1,064
Facebook as a toolkit: A uses and gratification approach to unbundling feature use
Smock, A. D., Ellison, N. B., Lampe, C., & Wohn, D. Y. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2011.07.011 · Cited by 948
Cited by
Social media in marketing: A review and analysis of the existing literature
Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017) · Telematics and Informatics · doi:10.1016/j.tele.2017.05.008 · Cited by 1,123
Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey
Demmers, J., Weltevreden, J. W. J., & van Dolen, W. M. (2020) · International Journal of Electronic Commerce · doi:10.1080/10864415.2019.1683701 · Cited by 170
Metadata
- Authors
- Nisar, T. M., & Whitehead, C.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2016-09
- Volume
- 62
- Pages
- 743-753
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2393454891
- Cited by
- 223
- References
- 14
- FWCI
- 41.92
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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- This page
- CoChat. (2026). Citation check: Brand interactions and social media: Enhancing user loyalty through social networking sites. https://app.cochat.ai/papers/10.1016/j.chb.2016.04.042
- The paper
- Nisar, T. M., & Whitehead, C. (2016). Brand interactions and social media: Enhancing user loyalty through social networking sites. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2016.04.042
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
