Artificial intelligence as a service: Legal responsibilities, liabilities, and policy challenges
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Procedural fairness fails where human review exists only in name or where time pressures and institutional incentives encourage acceptance of system outputs without scrutiny.
“Procedural fairness fails where human review exists only in name or where time pressures and institutional incentives encourage acceptance of system outputs without scrutiny (Haim, 2023; Cobbe and Singh, 2021).”
From Judicial review of algorithmic administrative systems legality evidence and remedies in the smart city state (2026) · cites this paper as Cobbe and Singh, 2021
Providers increasingly offer Artificial Intelligence solutions 'as a service' (AIaaS).
“Recognising the opportunity, providers increasingly ofer Artifcial Intelligence solutions”
From Out of Context: Investigating the Bias and Fairness Concerns of “Artificial Intelligence as a Service” (2023) · cites this paper as [29]
There is a risk that algorithmic biases or other undesirable behaviours in AIaaS systems could be reproduced on a far greater scale across organisations.
“First, given that these services aim to ofer sophisticated AI capabilities at low cost and on demand to potentially anyone, often requiring little to no technical expertise, there is a risk that any algorithmic biases or other undesirable behaviours in the AIaaS system could be reproduced on a far greater scale across organisations [29,72].”
From Out of Context: Investigating the Bias and Fairness Concerns of “Artificial Intelligence as a Service” (2023) · cites this paper as [29]
AIaaS moves providers beyond merely offering supporting infrastructure for applications to directly enabling, facilitating, and underpinning customers' core applications and decision-making systems.
“Crucially, AIaaS moves providers beyond merely ofering supporting infrastructure for applications (as in cloud services) to directly enabling, facilitating, and underpinning customers' core applications and decision-making systems [29].”
From Out of Context: Investigating the Bias and Fairness Concerns of “Artificial Intelligence as a Service” (2023) · cites this paper as [29]
It is likely that AIaaS will become the primary means of AI proliferation and implementation across many industries and organisations.
“Accordingly, and as was the case for the uptake of 'traditional' cloud [28], it is likely that AIaaS will become the primary means of AI proliferation and implementation across many industries and organisations (in contrast with 'in-house' AI development) [29,130], given that such services reduce overheads and barriers to entry through providers ofering and making accessible state-of-the-art tools”
From Out of Context: Investigating the Bias and Fairness Concerns of “Artificial Intelligence as a Service” (2023) · cites this paper as [29]
The AIaaS market is consolidating predominantly around a few already dominant 'Big Tech' companies, primarily from the U.S. and China, which further entrenches their position and extends their societal influence.
“Indeed, we already see a consolidation of the AIaaS market predominantly around the few already dominant 'Big Tech' companies (primarily from two regions: U.S. and China), which further entrenches their position and extends their societal infuence [4,29].”
From Out of Context: Investigating the Bias and Fairness Concerns of “Artificial Intelligence as a Service” (2023) · cites this paper as [29]
The concern about appropriateness of an AI service is relevant for any ML model development, but it is particularly pertinent in the AIaaS context where potential harms might achieve a far larger scale.
“While this concern is relevant for any ML model development, it is particularly pertinent in the AIaaS context where potential harms might achieve a far larger scale [29,72].”
From Out of Context: Investigating the Bias and Fairness Concerns of “Artificial Intelligence as a Service” (2023) · cites this paper as [29]
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- Authors
- Cobbe, J., & Singh, J.
- Affiliations
- University of Cambridge (GB)
- Corresponding author
- Cobbe, Jennifer
- Venue
- Computer Law & Security Review
- Publisher
- Elsevier BV
- Published
- 2021-09
- Volume
- 42
- Pages
- 105573
- ISSN
- 2212-473X (ISSN-L)
- OpenAlex
- W3187783743
- Cited by
- 53
- References
- 0
- Citations by year
- 2026: 13 · 2025: 12 · 2024: 11 · 2023: 12 · 2022: 4 · 2021: 1
- FWCI
- 45.67
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Computer law & security review (publishedVersion)
- Funders
- Engineering and Physical Sciences Research Council (EP/R033501/1, EP/P024394/1)
- Topics
- Social Sciences › Law › Digitalization, Law, and Regulation
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Physical Sciences › Computer Science › Artificial Intelligence › Law, AI, and Intellectual Property
- Keywords
- legal liability, data protection law, processing chain, European Union law, power imbalance, AI regulation
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