Cited by 139Customer churn and segmentationImbalanced Data Classification TechniquesCustomer Service Quality and Loyalty

Churn prediction in telecom using Random Forest and PSO based data balancing in combination with various feature selection strategies

Idris, Adnan, Rizwan, Muhammad, Khan, Asifullah·2012·Computers & Electrical Engineering

Integrity signals

Registry

Crossref · 10.1016/j.compeleceng.2012.09.001

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Statistics

Recomputing p-values needs the paper’s full text.

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Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • The Pareto/NBD method has been actively used as a probability model for deriving the CLV until recently.

    “The Pareto/NBD method has been actively used as a probability model for deriving the CLV until recently [19] [147] [148].”

    From A Survey on Churn Analysis in Various Business Domains (2020) · cites this paper as [147]

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Authors
Idris, A., Rizwan, M., & Khan, A.
Affiliations
Pakistan Institute of Engineering and Applied Sciences (PK)
Corresponding author
Khan, Asifullah
Venue
Computers & Electrical Engineering
Publisher
Elsevier BV
Published
2012-11
Volume
38
Issue
6
Pages
1808-1819
ISSN
0045-7906 (ISSN-L)
OpenAlex
W2065601393
Cited by
139
References
0
Citations by year
2026: 11 · 2025: 11 · 2024: 10 · 2023: 12 · 2022: 11 · 2021: 11 · 2020: 14 · 2019: 8 · 2018: 13 · 2017: 17 · 2016: 5 · 2015: 7 · 2014: 4 · 2013: 5
FWCI
14.62
Type
journal article
Language
en
Open access
closed
Locations
Computers & Electrical Engineering (publishedVersion)
Funders
  • Higher Education Commission, Pakistan
  • Higher Education Commision, Pakistan
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Customer churn and segmentation
  • Physical Sciences › Computer Science › Artificial Intelligence › Imbalanced Data Classification Techniques
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
Keywords
customer churn prediction, telecommunications, class imbalance, undersampling, particle swarm optimization, feature selection, minimum redundancy maximum relevance, principal component analysis, random forest, k-nearest neighbors, customer retention

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

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