The DOI matches its Crossref record; 22 of the 22 references it cites were found in a registry or an index.
Effects of rational and social appeals of online recommendation agents on cognition- and affect-based trust
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Cites
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.5.879 · Cited by 82,194
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Agency Theory: An Assessment and Review
Eisenhardt, K. M. (1989) · The Academy of Management Review · doi:10.5465/amr.1989.4279003 · Cited by 13,338
Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635
Feeling and thinking: Preferences need no inferences.
Zajonc, R. B. (1980) · American Psychologist · doi:10.1037/0003-066x.35.2.151 · Cited by 8,094
Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
McAllister, D. J. (1995) · Academy of Management Journal · doi:10.2307/256727 · Cited by 7,346
Determinants of Long-Term Orientation in Buyer-Seller Relationships
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Venkatesh, V. (2000) · Information Systems Research · doi:10.1287/isre.11.4.342.11872 · Cited by 6,664
Core affect and the psychological construction of emotion.
Russell, J. A. (2003) · Psychological Review · doi:10.1037/0033-295x.110.1.145 · Cited by 6,113
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
Cited by
Human trust in artificial intelligence: Review of empirical research
Glikson, E., & Woolley, A. W. (2020) · Academy of Management Annals · doi:10.5465/annals.2018.0057 · Cited by 2,921
Brill, T. M., Munoz, L., & Miller, R. J. (2019) · Journal of Marketing Management · doi:10.1080/0267257x.2019.1687571 · Cited by 291
Perceived information transparency in B2C e-commerce: an empirical investigation.
Zhou, L., Wang, W., Xu, J. (., Liu, T., & Gu, J. (2018) · Information & Management · doi:10.1016/j.im.2018.04.005 · Cited by 233
Self-citationOnline purchase return policy leniency and purchase decision: Mediating role of consumer trust
Oghazi, P., Karlsson, S., Hellström, D., & Hjort, K. (2018) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2017.12.007 · Cited by 229
The effect of voice and humour on users’ perceptions of personal intelligent agents
Moussawi, S., & Benbunan-Fich, R. (2021) · Behaviour & Information Technology · doi:10.1080/0144929x.2020.1772368 · Cited by 83
Wang, P., & Ding, H. (2024) · Information Processing & Management · doi:10.1016/j.ipm.2024.103732 · Cited by 68
User reactions to COVID-19 screening chatbots from reputable providers
Dennis, A. R., Kim, A., Raimi, R., & Ayabakan, S. (2020) · Journal of the American Medical Informatics Association · doi:10.1093/jamia/ocaa167 · Cited by 59
Murtaza, Z., Sharma, I., & Carbonell, P. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123806 · Cited by 46
Saffarizadeh, K., University of Texas at Arlington, Keil, M., Georgia State University, Boodraj, M., Boise State University, Alashoor, T., & University of Navarra (2024) · Journal of the Association for Information Systems · doi:10.17705/1jais.00839 · Cited by 41
Ackerhans, S., Wehkamp, K., Petzina, R., Dumitrescu, D., & Schultz, C. (2025) · JMIR Formative Research · doi:10.2196/64266 · Cited by 38
Hari, H., Sharma, A., & Verma, S. (2024) · Marketing Intelligence & Planning · doi:10.1108/mip-04-2024-0212 · Cited by 4
Metadata
- Authors
- Wang, W., Qiu, L., Kim, D., & Benbasat, I.
- Venue
- Decision Support Systems
- Publisher
- Elsevier BV
- Published
- 2016-06
- Volume
- 86
- Pages
- 48-60
- ISSN
- 0167-9236 (ISSN-L)
- OpenAlex
- W2333968571
- Cited by
- 208
- References
- 22
- FWCI
- 24.97
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
