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Cited by 502

The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.

Social media? It's serious! Understanding the dark side of social media

Open access
Baccarella, Christian V., Wagner, Timm F., Kietzmann, Jan H., McCarthy, Ian P.·2018·European Management Journal

Abstract

Abstract Research and practice have mostly focused on the “bright side” of social media, aiming to understand and help in leveraging the manifold opportunities afforded by this technology. However, it is increasingly observable that social media present enormous risks for individuals, communities, firms, and even for society as a whole. Examples for this “dark side” of social media include cyberbullying, addictive use, trolling, online witch hunts, fake news, and privacy abuse. In this article, we aim to illustrate the multidimensionality of the dark side of social media and describe the related various undesirable outcomes. To do this, we adapt the established social media honeycomb framework to explain the dark side implications of each of the seven functional building blocks: conversations, sharing, presence, relationships, reputation, groups, and identity. On the basis of these reflections, we present a number of avenues for future research, so as to facilitate a better understanding and use of social media.

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Metadata

Authors
Baccarella, C. V., Wagner, T. F., Kietzmann, J. H., & McCarthy, I. P.
Venue
European Management Journal
Publisher
Elsevier BV
Published
2018-08
Volume
36
Issue
4
Pages
431-438
ISSN
0263-2373 (ISSN-L)
OpenAlex
W2883141847
Cited by
502
References
17
FWCI
98.53
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Social media? It's serious! Understanding the dark side of social media. https://app.cochat.ai/papers/10.1016/j.emj.2018.07.002
The paper
Baccarella, C. V., Wagner, T. F., Kietzmann, J. H., & McCarthy, I. P. (2018). Social media? It's serious! Understanding the dark side of social media. European Management Journal. https://doi.org/10.1016/j.emj.2018.07.002

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.