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Cited by 606

The DOI matches its Crossref record; 228 of the 228 references it cites were found in a registry or an index.

Digital transformation: A review and research agenda

Open access
Plekhanov, Dmitry, Franke, Henrik, Netland, Torbjørn H.·2023·European Management Journal

Abstract

The ongoing and ubiquitous digital transformation challenges the raison d'être of firms and forces managers to rethink business strategies and operations and academics to reconsider related theories. To aid these efforts, we conduct a systematic review of research on firms' digital transformation, generating a database of 537 peer-reviewed academic articles and analyzing it using a novel multi-layered framework. The framework separates three layers: an organization's core activities, its peripheral activities, and its external environment. We find that firms that have come far in their transformations are more embedded in platform ecosystems with unclear business boundaries. Relatedly, we identify a tension between decentralizing versus centralizing power across organizational layers during a firm's digital transformation and how this dynamic affects corporate strategies and firms' internal and external boundaries.

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Show all 228 references

Research works printed but not linked: 15

  1. Bürger, 2019, Estimating the impact of IT security incidents in digitized production environments, Decision Support Systems, 127, 113, 10.1016/j.dss.2019.113144 · doi:10.1016/j.dss.2019.113144
  2. De Giovanni, 2021, Smart Supply Chains with vendor managed inventory, coordination, and environmental performance, European Journal of Operational Research, 292, 515, 10.1016/j.ejor.2020.10.049 · doi:10.1016/j.ejor.2020.10.049
  3. Di Vaio, 2020, Digitalization in the sea-land supply chain: Experiences from Italy in rethinking the port operations within inter-organizational relationships, Production Planning & Control, 31, 220, 10.1080/09537287.2019.1631464 · doi:10.1080/09537287.2019.1631464
  4. Foss, 2000, Vol. 4
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  6. Grover, 2004, Digital economics and the e-business dilemma, Business Horizons, 47, 71, 10.1016/S0007-6813(04)00050-3 · doi:10.1016/s0007-6813(04)00050-3
  7. Henriette, 2015, The shape of digital transformation: A systematic literature review
  8. Johnston, 1988, Creating competitive advantage with interorganizational information-systems MIS Quarterly, 12, 153
  9. Kretschmer, 2022, Platform ecosystems as meta-organizations: Implications for platform strategies, Strategic Management Journal, 43, 405, 10.1002/smj.3250 · DOI · Paper page
  10. Mak, 2020, When triple-A supply chains meet digitalization: The case of JD.com's C2M model, Production and Operations Management, 30, 656, 10.1111/poms.13307 · doi:10.1111/poms.13307
  11. Seran, 2021, Open innovation's “multiunit back-end problem”: How corporations can overcome business unit rivalry, California Management Review, 63, 135, 10.1177/0008125620968609 · doi:10.1177/0008125620968609
  12. Srai, 2020, Distributed manufacturing: A new form of localised production?, International Journal of Operations & Production Management, 40, 697, 10.1108/IJOPM-08-2019-0600 · doi:10.1108/ijopm-08-2019-0600
  13. Van Alstyne, 2021, Digital transformation changes how companies create value, Harvard Business Review
  14. Westerman, 2019, Building digital-ready culture in traditional organizations, MIT Sloan Management Review, 60, 59
  15. Zhu, 2020, Measurement and analysis of corporate operating vitality in the age of digital business models, Applied Economics Letters, 27, 511, 10.1080/13504851.2019.1637511 · doi:10.1080/13504851.2019.1637511

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Metadata

Authors
Plekhanov, D., Franke, H., & Netland, T. H.
Venue
European Management Journal
Publisher
Elsevier BV
Published
2023-12
Volume
41
Issue
6
Pages
821-844
ISSN
0263-2373 (ISSN-L)
OpenAlex
W4296817181
Cited by
606
References
228
FWCI
86.02
Type
journal article
Language
en
Open access
hybrid
Licence

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CoChat. (2026). Citation check: Digital transformation: A review and research agenda. https://app.cochat.ai/papers/10.1016/j.emj.2022.09.007
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Plekhanov, D., Franke, H., & Netland, T. H. (2023). Digital transformation: A review and research agenda. European Management Journal. https://doi.org/10.1016/j.emj.2022.09.007

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.