The DOI matches its Crossref record; 22 of the 22 references it cites were found in a registry or an index.
Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method
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Citations
Cites
The balanced scorecard : measures that drive performance
Caplan, R. S. (1992) · Harvard business review · Cited by 12,085
Using the balanced scorecard as a strategic management system
Kaplan, R. S., & Norton, D. P. (1996) · Harvard business review · Cited by 5,015
Measurement of Business Performance in Strategy Research: A Comparison of Approaches
Venkatraman, N., & Ramanujam, V. (1986) · The Academy of Management Review · doi:10.2307/258398 · Cited by 3,503
Measuring and Assessing Organizations.
Price, J. L., de Ven, A. H. V., & Ferry, D. L. (1981) · Administrative Science Quarterly · doi:10.2307/2392488 · Cited by 1,648
The performance measurement manifesto.
Eccles, R. G. (1991) · PubMed · Cited by 1,289
The Sustainability Balanced Scorecard—Linking sustainability management to business strategy
Figge, F., Hahn, T., Schaltegger, S., & Wagner, M. (2002) · Business Strategy and the Environment · doi:10.1002/bse.339 · Cited by 1,245
The max-min Delphi method and fuzzy Delphi method via fuzzy integration
Ishikawa, A., Amagasa, M., Shiga, T., Tomizawa, G., Tatsuta, R., & Mieno, H. (1993) · Fuzzy Sets and Systems · doi:10.1016/0165-0114(93)90251-c · Cited by 890
Organization theory: Structure, design and applications
Robbins, S. P. (1987) · Cited by 643
Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
Niven, P. R. (2002) · Cited by 608
An empirical analysis of strategy types
Galbraith, C., & Schendel, D. (1983) · Strategic Management Journal · doi:10.1002/smj.4250040206 · Cited by 526
Cited by
A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard
Wu, H.-Y., Tzeng, G.-H., & Chen, Y.-H. (2009) · Expert Systems with Applications · doi:10.1016/j.eswa.2009.01.005 · Cited by 512
Metadata
- Authors
- Kuo, Y.-F., & Chen, P.-C.
- Venue
- Expert Systems with Applications
- Publisher
- Elsevier BV
- Published
- 2008-11
- Volume
- 35
- Issue
- 4
- Pages
- 1930-1939
- ISSN
- 0957-4174 (ISSN-L)
- OpenAlex
- W1967477166
- Cited by
- 302
- References
- 22
- FWCI
- 11.08
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method. https://app.cochat.ai/papers/10.1016/j.eswa.2007.08.068
- The paper
- Kuo, Y.-F., & Chen, P.-C. (2008). Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method. Expert Systems with Applications. https://doi.org/10.1016/j.eswa.2007.08.068
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
