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Cited by 334

The DOI matches its Crossref record; 290 of the 290 references it cites were found in a registry or an index.

Process mining techniques and applications – A systematic mapping study

Garcia, Cleiton dos Santos, Meincheim, Alex, Faria Junior, Elio Ribeiro, Dallagassa, Marcelo Rosano, Sato, Denise Maria Vecino, Carvalho, Deborah Ribeiro, Santos, Eduardo Alves Portela, Scalabrin, Edson Emilio·2019·Expert Systems with Applications

Abstract

Abstract Process mining is a growing and promising study area focused on understanding processes and to help capture the more significant findings during real execution rather than, those methods that, only observed idealized process model. The objective of this article is to map the active research topics of process mining and their main publishers by country, periodicals, and conferences. We also extract the reported application studies and classify these by exploration domains or industry segments that are taking advantage of this technique. The applied research method was systematic mapping, which began with 3713 articles. After applying the exclusion criteria, 1278 articles were selected for review. In this article, an overview regarding process mining is presented, the main research topics are identified, followed by identification of the most applied process mining algorithms, and finally application domains among different business segments are reported on. It is possible to observe that the most active research topics are associated with the process discovery algorithms, followed by conformance checking, and architecture and tools improvements. In application domains, the segments with major case studies are healthcare followed by information and communication technology, manufacturing, education, finance, and logistics.

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Metadata

Authors
Garcia, C. D. S., Meincheim, A., Faria Junior, E. R., Dallagassa, M. R., Sato, D. M. V., Carvalho, D. R., Santos, E. A. P., & Scalabrin, E. E.
Venue
Expert Systems with Applications
Publisher
Elsevier BV
Published
2019-11
Volume
133
Pages
260-295
ISSN
0957-4174 (ISSN-L)
OpenAlex
W2944362491
Cited by
334
References
290
FWCI
48.43
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Process mining techniques and applications – A systematic mapping study. https://app.cochat.ai/papers/10.1016/j.eswa.2019.05.003
The paper
Garcia, C. D. S., Meincheim, A., Faria Junior, E. R., Dallagassa, M. R., Sato, D. M. V., Carvalho, D. R., Santos, E. A. P., & Scalabrin, E. E. (2019). Process mining techniques and applications – A systematic mapping study. Expert Systems with Applications. https://doi.org/10.1016/j.eswa.2019.05.003

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.