A stigma power perspective on digital government service avoidance
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People with disabilities, residents of rural areas, and the unemployed are mentioned as vulnerable groups in second place.
“Additionally, people with disabilities (e.g., Republic of Bulgaria, 2020; Government of Italy, 2020; Pethig et al. 2021), residents of rural areas (e.g., Government of Navarra, 2021; Government of Madrid, 2022), and the unemployed (e.g., Andersen et al. 2019; Government of Portugal, 2020), are mentioned as vulnerable groups in second place.”
From Recommendations for digital inclusion in the use of European digital public services (2025) · cites this paper as Pethig et al. 2021
Cites
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Stereotype threat and the intellectual test performance of African Americans.
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Structural Levels of Mental Illness Stigma and Discrimination
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A convenient solution: Using MTurk to sample from hard-to-reach populations
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Motivating Employees to Explore Collaboration Technology in Team Contexts1
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Recommendations for digital inclusion in the use of European digital public services
Morte-Nadal, T., & Esteban-Navarro, M. Á. (2025) · Humanities and Social Sciences Communications · doi:10.1057/s41599-025-04576-7 · Cited by 30 · see citing works
- Authors
- Pethig, F., Kroenung, J., & Noeltner, M.
- Affiliations
- University of Mannheim (DE)
- Corresponding author
- Pethig, Florian
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2021-04
- Volume
- 38
- Issue
- 2
- Pages
- 101545
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W3128712236
- Cited by
- 23
- References
- 11
- Citations by year
- 2026: 4 · 2025: 8 · 2024: 7 · 2023: 2 · 2022: 1 · 2021: 1
- FWCI
- 9.14
- Type
- journal article
- Language
- en
- Open access
- Licence
- Locations
- Government Information Quarterly (publishedVersion)
- MADOC (University of Mannheim) (submittedVersion, cc-by-nc-nd)
- Funders
- Ministerium für Wissenschaft, Forschung und Kunst Baden-Württemberg
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Social Sciences › Safety Research › Disability Rights and Representation
- Keywords
- digital public services, people with disabilities, digital divide, stereotyping, discrimination, internet anxiety, marginalized citizens
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