Cited by 29Healthcare Systems and ChallengesHealth, Nursing, Elderly CareGlobal Health Workforce Issues

The impact of the COVID-19 pandemic in the frontline health workforce: perceptions of vulnerability of Brazil's community health workers

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Lotta, Gabriela, Nunes, João, Fernandez, Michelle, Garcia Correa, Marcela·2022·Health Policy OPEN

Abstract

The COVID-19 pandemic has resulted in calls for an increased integration of community health workers (CHWs) into the health system response. Historically, CHWs can play an important role in ensuring the sustainability of health policy implementation - by addressing social determinants of health and maintaining care for ongoing health problems. Their frontline work, with close contact to populations, places CHWs in a position of increased vulnerability to becoming infected and to being the target of abuse and violence. These vulnerabilities compound underlying problems faced by CHWs, who often come from poor backgrounds, are insufficiently paid and receive inadequate training. Speaking to a scarcity of studies on how CHWs are impacted by the pandemic, this paper conducts a systematic study of CHWs in Brazil. Based on quantitative and qualitative data collected during June and July 2020, it considers perceptions and experiences of CHWs, comparing them with other health professionals. We study the extent to which the pandemic added to existing vulnerabilities and created new problems and imbalances in the work of CHWs. We conclude that COVID-19 led to a deterioration of the working conditions of CHWs, of their relations with other health professionals, and of their ability to carry out their essential work in the public health system.

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Crossref · 10.1016/j.hpopen.2021.100065

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  1. [36]Telles SH, Pimenta AMC. Burnout syndrome in community health agents and coping strategies. Saúde e Soc 2009;18(3):467–78.

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Authors
Lotta, G., Nunes, J., Fernandez, M., & Garcia Correa, M.
Affiliations
  • Fundação Getulio Vargas (BR)
  • University of York (GB)
Corresponding author
Lotta, Gabriela
Venue
Health Policy OPEN
Publisher
Elsevier BV
Published
2022-12
Volume
3
Pages
100065
ISSN
2590-2296 (ISSN-L)
OpenAlex
W4205128791
Cited by
29
References
56
Citations by year
2026: 1 · 2025: 4 · 2024: 8 · 2023: 8 · 2022: 8
FWCI
8.04
Type
journal article
Language
en
Open access
Locations
  • Health Policy OPEN (publishedVersion, cc-by-nc-nd)
  • PubMed Central (publishedVersion, cc-by-nc-nd)
  • PubMed (publishedVersion)
  • White Rose Research Online (University of Leeds, The University of Sheffield, University of York) (submittedVersion)
Funders
Fundação Getulio Vargas
Topics
  • Health Sciences › Health Professions › General Health Professions › Healthcare Systems and Challenges
  • Health Sciences › Health Professions › General Health Professions › Health, Nursing, Elderly Care
  • Health Sciences › Health Professions › Emergency Medical Services › Global Health Workforce Issues
Keywords
COVID-19 pandemic, community health workers, occupational vulnerability, working conditions, social determinants of health, public health system, Brazil, health workforce integration

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