The DOI matches its Crossref record; 94 of the 94 references it cites were found in a registry or an index.
Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors
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Citations
Cites
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On the Evaluation of Structural Equation Models
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Self-Reports in Organizational Research: Problems and Prospects
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Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models
Sobel, M. E. (1982) · Sociological Methodology · doi:10.2307/270723 · Cited by 12,810
Estimating Nonresponse Bias in Mail Surveys
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SITGREAVES, R. (1979) · Contemporary Psychology: A Journal of Reviews · doi:10.1037/018882 · Cited by 11,425
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Shrout, P. E., & Bolger, N. (2002) · Psychological Methods · doi:10.1037/1082-989x.7.4.422 · Cited by 11,335
Cited by
Franco, S., Caroli, M. G., Cappa, F., & Del Chiappa, G. (2020) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2019.102395 · Cited by 293
The guidelines of improvement: Relations among organizational culture, TQM and performance
Valmohammadi, C., & Roshanzamir, S. (2015) · International Journal of Production Economics · doi:10.1016/j.ijpe.2014.12.028 · Cited by 272
Enhancing business performance of hotels: The role of innovation and customer orientation
Grissemann, U., Plank, A., & Brunner-Sperdin, A. (2013) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2012.10.005 · Cited by 271
Li, X., Sanders, K., & Frenkel, S. (2012) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2012.01.002 · Cited by 254
Lean production practices and bundles: a comparative analysis
Sahoo, S., & Yadav, S. (2018) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-01-2017-0002 · Cited by 55
Metadata
- Authors
- Wang, C.-H., Chen, K.-Y., & Chen, S.-C.
- Venue
- International Journal of Hospitality Management
- Publisher
- Elsevier BV
- Published
- 2012-03
- Volume
- 31
- Issue
- 1
- Pages
- 119-129
- ISSN
- 0278-4319 (ISSN-L)
- OpenAlex
- W2126633685
- Cited by
- 458
- References
- 94
- FWCI
- 40.79
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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Cite CoChat for the checks on this page, and the paper for its own findings.
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- CoChat. (2026). Citation check: Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors. https://app.cochat.ai/papers/10.1016/j.ijhm.2011.03.013
- The paper
- Wang, C.-H., Chen, K.-Y., & Chen, S.-C. (2012). Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2011.03.013
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
