The DOI matches its Crossref record; 40 of the 40 references it cites were found in a registry or an index.
Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return
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Citations
Cites
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Hosmer, D. W., & Lemeshow, S. (2000) · doi:10.1002/0471722146 · Cited by 20,302
A New Approach to Consumer Theory
Lancaster, K. J. (1966) · Journal of Political Economy · doi:10.1086/259131 · Cited by 8,471
A New Approach to Consumer Theory
Lancaster, K. J. (1976) · Lecture Notes in Economics and Mathematical Systems · doi:10.1007/978-3-642-51565-1_34 · Cited by 6,913
E-satisfaction and e-loyalty: A contingency framework
Anderson, R. E., & Srinivasan, S. S. (2003) · Psychology & Marketing · doi:10.1002/mar.10063 · Cited by 2,310
Customer perceived value, satisfaction, and loyalty: The role of switching costs
Yang, Z., & Peterson, R. T. (2004) · Psychology & Marketing · doi:10.1002/mar.20030 · Cited by 2,035
Lam, S. Y., Shankar, V., Erramilli, M. K., & Murthy, B. (2004) · Journal of the Academy of Marketing Science · doi:10.1177/0092070304263330 · Cited by 1,828
Customer delight: Foundations, findings, and managerial insight
Oliver, R. (1997) · Journal of Retailing · doi:10.1016/s0022-4359(97)90021-x · Cited by 1,648
The relationship between customer loyalty and customer satisfaction
Bowen, J. T., & Chen, S. (2001) · International Journal of Contemporary Hospitality Management · doi:10.1108/09596110110395893 · Cited by 1,288
Cited by
Why should hotels go green? Insights from guests experience in green hotels
Merli, R., Preziosi, M., Acampora, A., & Ali, F. (2019) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2019.04.022 · Cited by 359
Gao, Y. (., & Mattila, A. S. (2014) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2014.06.003 · Cited by 353
A Description of Green Hotel Practices and Their Role in Achieving Sustainable Development
Abdou, A. H., Hassan, T. H., & El Dief, M. M. (2020) · Sustainability · doi:10.3390/su12229624 · Cited by 269
Metadata
- Authors
- Berezan, O., Raab, C., Yoo, M., & Love, C.
- Venue
- International Journal of Hospitality Management
- Publisher
- Elsevier BV
- Published
- 2013-09
- Volume
- 34
- Pages
- 227-233
- ISSN
- 0278-4319 (ISSN-L)
- OpenAlex
- W2067120914
- Cited by
- 310
- References
- 40
- FWCI
- 31.81
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
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- CoChat. (2026). Citation check: Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return. https://app.cochat.ai/papers/10.1016/j.ijhm.2013.03.010
- The paper
- Berezan, O., Raab, C., Yoo, M., & Love, C. (2013). Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2013.03.010
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
