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Cited by 1,101Job Satisfaction and Organizational BehaviorEmployee Performance and LeadershipEmployee Performance and Management

The DOI matches its Crossref record; 114 of the 114 references it cites were found in a registry or an index.

Transformational leadership and employee performance: The role of identification, engagement and proactive personality

Buil, Isabel, Martínez, Eva, Matute, Jorge·2019·International Journal of Hospitality Management
DOI 10.1016/j.ijhm.2018.06.014
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Abstract

Abstract This study investigates the underlying mechanisms and boundary conditions that explain the relationship between transformational leadership and frontline employee performance. Specifically, it explores the mediating role of organizational identification and work engagement in the relationship between transformational leadership and job performance and organization-directed citizenship behaviors. Additionally, it examines whether proactive personality moderates the effect of transformational leadership on identification and engagement. Data from 323 frontline hotel employees were analyzed using partial least square regression. Results show that identification and engagement fully mediate the relationship between transformational leadership and organizational citizenship behaviors, whereas engagement partially mediates the link between transformational leadership and job performance. Results indicate a sequential mediation effect of identification and engagement on employee performance. Finally, findings show that proactive personality strengthens the effect of leadership on identification and engagement. The study provides information for hotel managers about why and under what circumstances employees perform the way they do.

Overview

Integrity signals

Registry

Crossref · 10.1016/j.ijhm.2018.06.014

Cites

114 of 114 references verified0 citation errors · 0 not checkable

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This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Citations

Cites

Show all 113 references

Research works printed but not linked: 1

  1. Wetzels, 2009, MIS quarterly, 177

Cited by

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Metadata

Authors
Buil, I., Martínez, E., & Matute, J.
Affiliations
  • Universidad de Zaragoza (ES)
  • Institut Químic de Sarrià (ES)
Corresponding author
Buil, Isabel
ORCID
Venue
International Journal of Hospitality Management
Publisher
Elsevier BV
Published
2019-01
Volume
77
Pages
64-75
ISSN
0278-4319 (ISSN-L)
DOI
10.1016/j.ijhm.2018.06.014
OpenAlex
W2809349892
Semantic Scholar
ee3255cbffdd65b65bc2be0f87e4c1f0c362d7f5
Cited by
1,101
References
113
Citations by year
2026: 115 · 2025: 184 · 2024: 216 · 2023: 211 · 2022: 149 · 2021: 125 · 2020: 68 · 2019: 30
FWCI
97.85
Type
journal article
Language
en
Open access
closed
Licence
  • www.elsevier.com/tdm/userlicense/1.0/ (tdm)
  • www.elsevier.com/legal/tdmrep-license (tdm)
Locations
International Journal of Hospitality Management (publishedVersion)
Funders
  • Government of Spain
  • Government of Aragón
  • European Social Fund
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
Keywords
transformational leadership, employee performance, organizational citizenship behavior, organizational identification, work engagement, proactive personality, frontline hotel employees, mediation, moderation, boundary conditions

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CoChat. (2026). Citation check: Transformational leadership and employee performance: The role of identification, engagement and proactive personality. https://app.cochat.ai/papers/10.1016/j.ijhm.2018.06.014
The paper
Buil, I., Martínez, E., & Matute, J. (2019). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2018.06.014

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.