Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study
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This study focuses on burnout and its positive antipode—engagement. A model is tested in which burnout and engagement have different predictors and different possible consequences. Structural equation modeling was used to simultaneously analyze data from four independent occupational samples (total N = 1698). Results confirm the hypothesized model indicating that: (1) burnout and engagement are negatively related, sharing between 10 per cent and 25 per cent of their variances; (2) burnout is mainly predicted by job demands but also by lack of job resources, whereas engagement is exclusively predicted by available job resources; (3) burnout is related to health problems as well as to turnover intention, whereas engagement is related only to the latter; (4) burnout mediates the relationship between job demands and health problems, whereas engagement mediates the relationship between job resources and turnover intention. The fact that burnout and engagement exhibit different patterns of possible causes and consequences implies that different intervention strategies should be used when burnout is to be reduced or engagement is to be enhanced. Copyright © 2004 John Wiley & Sons, Ltd.
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According to the motivational process, the availability of job resources has motivational potential and leads to commitment, work engagement and high performance.
“Secondly, according to the motivational process, the availability of job resources has motivational potential and leads to commitment, work engagement and high performance (Schaufeli and Bakker 2004; Bakker and Demerouti 2007).”
From Work engagement in health professions education (2017) · cites this paper as Schaufeli and Bakker 2004
Burnout and engagement were in part predicted by different variables.
“both were in part predicted by different variables, and also differed with respect to outcomes.”
From Energy Management of People in Organizations: A Review and Research Agenda (2011) · cites this paper as Schaufeli and Bakker 2004
Burnout and engagement differed with respect to outcomes.
“and also differed with respect to outcomes.”
From Energy Management of People in Organizations: A Review and Research Agenda (2011) · cites this paper as Schaufeli and Bakker 2004
Burnout and engagement shared between 10 and 25 percent of variance.
“In their study, Schaufeli and Bakker (2004) found that burnout and engagement shared between 10 and 25 percent of variance, both were in part predicted by different variables, and also differed with respect to outcomes.”
From Energy Management of People in Organizations: A Review and Research Agenda (2011) · cites this paper as Schaufeli and Bakker 2004
The overlap between burnout and engagement may not be perfect.
“This may in part be two sides of the same coin, although the overlap may not be perfect, as was found for the relation between burnout and engagement (cf. Schaufeli and Bakker 2004).”
From Energy Management of People in Organizations: A Review and Research Agenda (2011) · cites this paper as Schaufeli and Bakker 2004
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Skaalvik, E. M., & Skaalvik, S. (2011) · Teaching and Teacher Education · doi:10.1016/j.tate.2011.04.001 · Cited by 1,579 · see citing works
Schaufeli, W. B., Taris, T. W., & van Rhenen, W. (2007) · Applied Psychology · doi:10.1111/j.1464-0597.2007.00285.x · Cited by 1,528 · see citing works
Self-citationSalvagioni, D. A. J., Melanda, F. N., Mesas, A. E., González, A. D., Gabani, F. L., & Andrade, S. M. D. (2017) · PLOS ONE · doi:10.1371/journal.pone.0185781 · Cited by 1,508 · see citing works
Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008) · Work & Stress · doi:10.1080/02678370802379432 · Cited by 1,432 · see citing works
Self-citationThe job demands–resources model: challenges for future research.
Demerouti, E., & Bakker, A. B. (2011) · SA Journal of Industrial Psychology · doi:10.4102/sajip.v37i2.974 · Cited by 1,426 · see citing works
Self-citationAn Evidence-Based Model of Work Engagement
Bakker, A. B. (2011) · Current Directions in Psychological Science · doi:10.1177/0963721411414534 · Cited by 1,381 · see citing works
Self-citationLuthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008) · Journal of Organizational Behavior · doi:10.1002/job.507 · Cited by 1,373 · see citing works
Consumer engagement in online brand communities: a social media perspective
Dessart, L., Veloutsou, C. A., & Morgan‐Thomas, A. (2015) · Journal of Product & Brand Management · doi:10.1108/jpbm-06-2014-0635 · Cited by 1,356 · see citing works
Sources of social support and burnout: a meta-analytic test of the conservation of resources model
Halbesleben, J. R. B. (2006) · Journal of Applied Psychology · doi:10.1037/0021-9010.91.5.1134 · Cited by 1,336 · see citing works
Work engagement and financial returns: a diary study on the role of job and personal resources
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009) · Journal of Occupational and Organizational Psychology · doi:10.1348/096317908x285633 · Cited by 1,308 · see citing works
Self-citationRecovery from job stress: The stressor-detachment model as an integrative framework
Sonnentag, S., & Fritz, C. (2015) · Journal of Organizational Behavior · doi:10.1002/job.1924 · Cited by 1,307 · see citing works
Burnout in Organizational Life
Halbesleben, J. R. B., & Buckley, M. R. (2004) · Journal of Management · doi:10.1016/j.jm.2004.06.004 · Cited by 1,293 · see citing works
Collie, R. J., Shapka, J. D., & Perry, N. E. (2012) · Journal of Educational Psychology · doi:10.1037/a0029356 · Cited by 1,279 · see citing works
Weekly work engagement and performance: a study among starting teachers.
Bakker, A. B., & Bal, M. P. (2010) · Journal of Occupational and Organizational Psychology · doi:10.1348/096317909x402596 · Cited by 1,249 · see citing works
Self-citationden Broeck, A. V., Vansteenkiste, M., Witte, H. D., & Lens, W. (2008) · Work & Stress · doi:10.1080/02678370802393672 · Cited by 1,217 · see citing works
Positive organizational behavior: engaged employees in flourishing organizations
Bakker, A. B., & Schaufeli, W. B. (2008) · Journal of Organizational Behavior · doi:10.1002/job.515 · Cited by 1,216 · see citing works
Self-citationPerceived Teacher Self‐Efficacy as a Predictor of Job Stress and Burnout: Mediation Analyses
Schwarzer, R., & Hallum, S. (2008) · Applied Psychology · doi:10.1111/j.1464-0597.2008.00359.x · Cited by 1,179 · see citing works
Work and family satisfaction and conflict: a meta-analysis of cross-domain relations.
Ford, M., Heinen, B., & Langkamer, K. L. (2007) · Journal of Applied Psychology · doi:10.1037/0021-9010.92.1.57 · Cited by 1,160 · see citing works
Gender differences in burnout: A meta-analysis
Purvanova, R. K., & Muros, J. P. (2010) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2010.04.006 · Cited by 1,111 · see citing works
Dollard, M. F., & Bakker, A. B. (2009) · Journal of Occupational and Organizational Psychology · doi:10.1348/096317909x470690 · Cited by 1,086 · see citing works
Self-citationA meta-analysis of burnout with job demands, resources, and attitudes
Alarcon, G. M. (2011) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2011.03.007 · Cited by 1,083 · see citing works
Crafting a job on a daily basis: Contextual correlates and the link to work engagement
Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., & Hetland, J. (2012) · Journal of Organizational Behavior · doi:10.1002/job.1783 · Cited by 1,026 · see citing works
Self-citationJob demands and resources as antecedents of work engagement: A longitudinal study
Mauno, S., Kinnunen, U. M., & Ruokolainen, M. (2006) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2006.09.002 · Cited by 1,019 · see citing works
Burnout and work engagement: A thorough investigation of the independency of both constructs.
Demerouti, E., Mostert, K., & Bakker, A. B. (2010) · Journal of Occupational Health Psychology · doi:10.1037/a0019408 · Cited by 1,018 · see citing works
Self-citationDual processes at work in a call centre: An application of the job demands – resources model
Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2003) · European Journal of Work and Organizational Psychology · doi:10.1080/13594320344000165 · Cited by 974 · see citing works
Self-citationPerformance management and employee engagement
Gruman, J. A., & Saks, A. M. (2010) · Human Resource Management Review · doi:10.1016/j.hrmr.2010.09.004 · Cited by 965 · see citing works
The job demands-resources model: A meta-analytic review of longitudinal studies
Lesener, T., Gusy, B., & Wolter, C. (2018) · Work & Stress · doi:10.1080/02678373.2018.1529065 · Cited by 958 · see citing works
Halbesleben, J. R. B., & Wheeler, A. R. (2008) · Work & Stress · doi:10.1080/02678370802383962 · Cited by 953 · see citing works
Melamed, S., Shirom, A., Toker, S., Berliner, S., & Shapira, I. (2006) · Psychological Bulletin · doi:10.1037/0033-2909.132.3.327 · Cited by 943 · see citing works
Burnout and work engagement: Independent factors or opposite poles?
González‐Romá, V., Schaufeli, W. B., Bakker, A. B., & Lloret, S. (2005) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2005.01.003 · Cited by 930 · see citing works
Self-citationBuil, I., Martı́nez, E., & Matute, J. (2018) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2018.06.014 · Cited by 928 · see citing works
Expressed humility in organizations: Implications for performance, teams, and leadership
Owens, B. P., Johnson, M. D., & Mitchell, T. R. (2013) · Organization Science · doi:10.1287/orsc.1120.0795 · Cited by 927 · see citing works
An Ultra-Short Measure for Work Engagement
Schaufeli, W. B., Shimazu, A., Hakanen, J., Salanova, M., & Witte, H. D. (2017) · European Journal of Psychological Assessment · doi:10.1027/1015-5759/a000430 · Cited by 914 · see citing works
Self-citationSalanova, M., & Schaufeli, W. B. (2008) · The International Journal of Human Resource Management · doi:10.1080/09585190701763982 · Cited by 889 · see citing works
Self-citationEmployee engagement, human resource management practices and competitive advantage
Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015) · Journal of Organizational Effectiveness People and Performance · doi:10.1108/joepp-08-2014-0042 · Cited by 862 · see citing works
Self-citationBakker, A. B., & Leiter, M. P. (2010) · Psychology Press eBooks · doi:10.4324/9780203853047 · Cited by 2,551 · see citing works
Self-citationGalanti, T., Guidetti, G., Mazzei, E., Zappalà, S., & Toscano, F. (2021) · Journal of Occupational & Environmental Medicine · doi:10.1097/jom.0000000000002236 · Cited by 826 · see citing works
Hallberg, U. E., & Schaufeli, W. B. (2006) · European Psychologist · doi:10.1027/1016-9040.11.2.119 · Cited by 807 · see citing works
Self-citationRelationships between personality variables and burnout: A meta-analysis
Alarcon, G., Eschleman, K. J., & Bowling, N. A. (2009) · Work & Stress · doi:10.1080/02678370903282600 · Cited by 804 · see citing works
Hakanen, J. J., Perhoniemi, R., & Toppinen-Tanner, S. (2008) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2008.01.003 · Cited by 812 · see citing works
Owens, B. P., & Hekman, D. R. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0441 · Cited by 778 · see citing works
Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2013) · The International Journal of Human Resource Management · doi:10.1080/09585192.2012.679950 · Cited by 770 · see citing works
Work Engagement: A meta-Analysis Using the Job Demands-Resources Model
Mazzetti, G., Robledo, E., Vignoli, M., Topa, G., Guglielmi, D., & Schaufeli, W. B. (2023) · Psychological Reports · doi:10.1177/00332941211051988 · Cited by 559 · see citing works
Self-citation“Did you have a nice evening?” A day-level study on recovery experiences, sleep, and affect
Sonnentag, S., Binnewies, C., & Mojza, E. J. (2008) · Journal of Applied Psychology · doi:10.1037/0021-9010.93.3.674 · Cited by 741 · see citing works
“Thus, although it is highly important to engage oneself into the work process when being at work (Britt, Castro, & Adler, 2005; Schaufeli & Bakker, 2004), temporarily detaching oneself from work during off-job time seems to have benefits as well.”
BackgroundWhat Do We Really Know About Employee Engagement?
Saks, A. M., & Gruman, J. A. (2014) · Human Resource Development Quarterly · doi:10.1002/hrdq.21187 · Cited by 721 · see citing works
Outcomes of Meaningful Work: A Meta‐Analysis
Allan, B. A., Batz-Barbarich, C. L., Sterling, H. M., & Tay, L. (2018) · Journal of Management Studies · doi:10.1111/joms.12406 · Cited by 721 · see citing works
Halbesleben, J. R. B., Harvey, J., & Bolino, M. C. (2009) · Journal of Applied Psychology · doi:10.1037/a0017595 · Cited by 701 · see citing works
Flow among music teachers and their students: The crossover of peak experiences
Bakker, A. B. (2004) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2003.11.001 · Cited by 695 · see citing works
Self-citationden Broeck, A. V., Cuyper, N. D., Witte, H. D., & Vansteenkiste, M. (2010) · European Journal of Work and Organizational Psychology · doi:10.1080/13594320903223839 · Cited by 676 · see citing works
Does a positive gain spiral of resources, efficacy beliefs and engagement exist?
Llorens, S., Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2004.11.012 · Cited by 665 · see citing works
Self-citationDo transformational leaders enhance their followers' daily work engagement?
Tims, M., Bakker, A. B., & Xanthopoulou, D. (2011) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.12.011 · Cited by 663 · see citing works
Self-citationWork-Life Balance: an Integrative Review
Sirgy, M. J., & Lee, D. (2017) · Applied Research in Quality of Life · doi:10.1007/s11482-017-9509-8 · Cited by 656 · see citing works
Customer Engagement With Tourism Brands
So, K. K. F., King, C., & Sparks, B. (2012) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348012451456 · Cited by 654 · see citing works
Fernet, C., Guay, F., Senécal, C. B., & Austin, S. (2012) · Teaching and Teacher Education · doi:10.1016/j.tate.2011.11.013 · Cited by 649 · see citing works
Talent management strategy of employee engagement in Indian ITES employees: key to retention
Bhatnagar, J. (2007) · Employee Relations · doi:10.1108/01425450710826122 · Cited by 638 · see citing works
Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18052294 · Cited by 630 · see citing works
Staying well and engaged when demands are high: The role of psychological detachment.
Sonnentag, S., Binnewies, C., & Mojza, E. J. (2010) · Journal of Applied Psychology · doi:10.1037/a0020032 · Cited by 621 · see citing works
Salanova, M., Schaufeli, W., Martínez, I., & Bresó, E. (2010) · Anxiety, Stress & Coping · doi:10.1080/10615800802609965 · Cited by 612 · see citing works
Self-citationThriving at work: A meta‐analysis
Kleine, A., Rudolph, C. W., & Zacher, H. (2019) · Journal of Organizational Behavior · doi:10.1002/job.2375 · Cited by 606 · see citing works
Schaufeli, W. B., & Salanova, M. (2007) · Anxiety Stress & Coping · doi:10.1080/10615800701217878 · Cited by 605 · see citing works
Self-citationSalanova, M., Llorens, S., & Cifre, E. (2013) · International Journal of Psychology · doi:10.1080/00207594.2012.680460 · Cited by 604 · see citing works
Does school context matter? Relations with teacher burnout and job satisfaction
Skaalvik, E. M., & Skaalvik, S. (2009) · Teaching and Teacher Education · doi:10.1016/j.tate.2008.12.006 · Cited by 599 · see citing works
The work-related flow inventory: Construction and initial validation of the WOLF
Bakker, A. B. (2007) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2007.11.007 · Cited by 597 · see citing works
Self-citationAntecedents and consequences of employee engagement revisited
Saks, A. M. (2019) · Journal of Organizational Effectiveness People and Performance · doi:10.1108/joepp-06-2018-0034 · Cited by 595 · see citing works
Burnout and work engagement: Do individual differences make a difference?
Langelaan, S., Bakker, A. B., van Doornen, L. J. P., & Schaufeli, W. B. (2005) · Personality and Individual Differences · doi:10.1016/j.paid.2005.07.009 · Cited by 589 · see citing works
Self-citationAll Work and No Play? A Meta-Analytic Examination of the Correlates and Outcomes of Workaholism
Clark, M. A., Michel, J. S., Zhdanova, L. S., Pui, S. Y., & Baltes, B. B. (2014) · Journal of Management · doi:10.1177/0149206314522301 · Cited by 584 · see citing works
Positive social interactions and the human body at work: Linking organizations and physiology
Heaphy, E. D., & Dutton, J. E. (2008) · Academy of Management Review · doi:10.5465/amr.2008.27749365 · Cited by 578 · see citing works
Present but sick: a three‐wave study on job demands, presenteeism and burnout
Demerouti, E., Blanc, P. M. L., Bakker, A. B., Schaufeli, W. B., & Hox, J. J. (2009) · Career Development International · doi:10.1108/13620430910933574 · Cited by 574 · see citing works
Self-citationThe validation of the turnover intention scale
Bothma, C. F. C., & Roodt, G. (2013) · SA Journal of Human Resource Management · doi:10.4102/sajhrm.v11i1.507 · Cited by 570 · see citing works
Examining workplace mindfulness and its relations to job performance and turnover intention
Dane, E., & Brummel, B. J. (2014) · Human Relations · doi:10.1177/0018726713487753 · Cited by 568 · see citing works
Challenges to teacher resilience: conditions count
Gu, Q., & Day, C. (2013) · British Educational Research Journal · doi:10.1080/01411926.2011.623152 · Cited by 566 · see citing works
Being Driven to Work Excessively Hard
Schaufeli, W. B., Shimazu, A., & Taris, T. W. (2009) · Cross-Cultural Research · doi:10.1177/1069397109337239 · Cited by 566 · see citing works
Self-citationBeyond the Demand-Control Model
Bakker, A. B., van Veldhoven, M. J. P. M., & Xanthopoulou, D. (2010) · Journal of Personnel Psychology · doi:10.1027/1866-5888/a000006 · Cited by 566 · see citing works
Self-citation
- Authors
- Schaufeli, W. B., & Bakker, A. B.
- Affiliations
- Utrecht University (NL)
- Corresponding author
- Schaufeli, Wilmar B.
- Venue
- Journal of Organizational Behavior
- Publisher
- Wiley
- Published
- 2004-03-30
- Volume
- 25
- Issue
- 3
- Pages
- 293-315
- ISSN
- 0894-3796 (ISSN-L)
- 1099-1379
- OpenAlex
- W2153610778
- Cited by
- 9,297
- References
- 81
- Citations by year
- 2026: 601 · 2025: 667 · 2024: 685 · 2023: 676 · 2022: 770 · 2021: 731 · 2020: 650 · 2019: 580 · 2018: 507 · 2017: 481 · 2016: 445 · 2015: 427 · 2014: 447 · 2013: 396 · 2012: 325
- FWCI
- 116.59
- Type
- journal article
- Language
- en
- Open access
- green
- dspace.library.uu.nl
- Licence
- Locations
- Journal of Organizational Behavior (publishedVersion)
- Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Psychology › Social Psychology › Workaholism, burnout, and well-being
- Keywords
- burnout, work engagement, job demands, job resources, occupational health, turnover intention, mediation, occupational stress
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