Cited by 17Infection Control in HealthcareFamily and Patient Care in Intensive Care UnitsFamily Caregiving in Mental Illness

Indispensable yet invisible: a qualitative study of the roles of carers in infection prevention in a South Indian hospital

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Surendran, Surya, Castro-Sánchez, Enrique, Nampoothiri, Vrinda, Joseph, Shiny, Singh, Sanjeev, Tarrant, Carolyn, Holmes, Alison, Charani, Esmita·2022·International Journal of Infectious Diseases

Abstract

OBJECTIVES: We investigated the roles of patient carers in infection-related care on surgical wards in a South Indian hospital from the perspective of healthcare workers (HCWs), patients, and their carers. METHODS: Ethnographic study included ward-round observations (138 hours) and face-to-face interviews (44 HCWs, 6 patients/carers). Data (field notes, interview transcripts) were coded in NVivo 12 and thematically analyzed. Data collection and analysis were iterative, recursive, and continued until thematic saturation. RESULTS: Carers have important, unrecognized roles. At the study site, institutional expectations are formalized in policies, demanding a carer to always accompany in-patients. Such intense presence embeds families in the patient care environment, as demonstrated by their high engagement in direct personal (bathing patients) and clinical care (wound care). Carers actively participate in discussions on patient progress with HCWs, including therapeutic options. There is a misalignment between how carers are positioned by the organization (through policy mandates, institutional practices, and HCWs expectations), and the role that they play in practice, resulting in their role, though indispensable, remaining unrecognized. CONCLUSION: Current models of patient and carer involvement in infection prevention and control are poorly aligned with sociocultural and contextual aspects of care. Culture-sensitive infection prevention and control policies which embrace the roles that carers play are urgently needed.

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  1. [13]13. Parsons T. The social system. Glencoe, Ill.: Free Press; 1951.
  2. [17]17. WHO Guidelines on Hand Hygiene in Health Care: First Global Patient Safety Challenge Clean Care Is Safer Care. Geneva: World Health Organization; 2009. WHO Guidelines Approved by the Guidelines Review Committee. [Date accessed: 20 July 2022]. Available from: http://www.ncbi.nlm.nih.gov/books/NBK144013/

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Authors
Surendran, S., Castro-Sánchez, E., Nampoothiri, V., Joseph, S., Singh, S., Tarrant, C., Holmes, A., & Charani, E.
Affiliations
  • Amrita Institute of Medical Sciences and Research Centre (IN)
  • University of Leicester (GB)
  • Imperial College London (GB)
Corresponding author
Charani, Esmita
Venue
International Journal of Infectious Diseases
Publisher
Elsevier BV
Published
2022-10
Volume
123
Pages
84-91
ISSN
1201-9712 (ISSN-L)
OpenAlex
W4292685765
Cited by
17
References
25
Citations by year
2026: 2 · 2025: 4 · 2024: 5 · 2023: 4 · 2022: 2
FWCI
1.83
Type
journal article
Language
en
Open access
Locations
  • International Journal of Infectious Diseases (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • UWL Repository (University of West London) (acceptedVersion)
  • Brunel University Research Archive (BURA) (Brunel University London) (submittedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • Spiral (Imperial College London) (submittedVersion, other-oa)
Funders
  • Economic and Social Research Council (ES/P008313/1)
  • NIHR Imperial Biomedical Research Centre
  • National Institute for Health and Care Research
  • Institute of Basic Medical Sciences (IEC-AIMS-2018-INF, CONT-005A)
Topics
  • Health Sciences › Medicine › Infectious Diseases › Infection Control in Healthcare
  • Health Sciences › Health Professions › Radiological and Ultrasound Technology › Family and Patient Care in Intensive Care Units
  • Social Sciences › Psychology › Clinical Psychology › Family Caregiving in Mental Illness
Keywords
infection control, family involvement in care, surgical wards, wound care, healthcare worker perspectives, institutional policy, South India
MeSH terms
Health Personnel, Hospitals, Humans, Caregivers

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