The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation
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Cites
Users of the world, unite! The challenges and opportunities of Social Media
Kaplan, A. M., & Haenlein, M. (2010) · Business Horizons · doi:10.1016/j.bushor.2009.09.003 · Cited by 17,875
Service-dominant logic: continuing the evolution
Vargo, S. L., & Lusch, R. F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0069-6 · Cited by 7,824
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
Babin, B. J., Darden, W. R., & Griffin, M. (1994) · Journal of Consumer Research · doi:10.1086/209376 · Cited by 6,020
Muniz, A. M., & O'Guinn, T. C. (2001) · Journal of Consumer Research · doi:10.1086/319618 · Cited by 3,998
Customer engagement behavior: Theoretical foundations and research directions
van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pick, D., Pirner, P., & Verhoef, P. C. (2010) · Journal of Service Research · doi:10.1177/1094670510375599 · Cited by 3,536
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Hollebeek, L. D., Glynn, M. S., & Brodie, R. J. (2014) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2013.12.002 · Cited by 3,276
How Brand Community Practices Create Value
Schau, H. J., Muñiz, A. M., & Arnould, E. J. (2009) · Journal of Marketing · doi:10.1509/jmkg.73.5.30 · Cited by 2,444
Lin, K.-Y., & Lu, H.-P. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2010.12.009 · Cited by 1,616
Harrison-Walker, L. J. (2001) · Journal of Service Research · doi:10.1177/109467050141006 · Cited by 1,583
Undervalued or overvalued customers: Capturing total customer engagement value
Kumar, V., Aksoy, L., Donkers, B., Venkatesan, R., Wiesel, T., & Tillmanns, S. (2010) · Journal of Service Research · doi:10.1177/1094670510375602 · Cited by 1,382
Cited by
Why Do People Return to Video Platforms? Millennials and Centennials on TikTok
Cuesta-Valiño, P., Gutiérrez-Rodríguez, P., & Durán-Álamo, P. (2022) · Media and Communication · doi:10.17645/mac.v10i1.4737 · Cited by 63
Cao, J., Li, J., Wang, Y., & Ai, M. (2022) · Security and Communication Networks · doi:10.1155/2022/2904447 · Cited by 61
“Inner driving factors mainly refer to the internal characteristics of customers, including cognition [5, 41], motivation [8, 39], trust [39, 42], values [43], emotion [5, 41], self-efficacy [18], and flow experience [44]; external driving factors are mainly composed of technical features and environmental factors, inc…”
BackgroundRetracted
Metadata
- Authors
- Zhang, M., Guo, L., Hu, M., & Liu, W.
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2017-06
- Volume
- 37
- Issue
- 3
- Pages
- 229-240
- ISSN
- 0268-4012 (ISSN-L)
- OpenAlex
- W2362560677
- Cited by
- 505
- References
- 15
- FWCI
- 103.85
- Type
- journal article
- Language
- en
- Open access
- closed
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- The paper
- Zhang, M., Guo, L., Hu, M., & Liu, W. (2017). Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation. International Journal of Information Management. https://doi.org/10.1016/j.ijinfomgt.2016.04.010
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
