The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.
An integrated view of particularized trust in social commerce: An empirical investigation
Abstract
Abstract With the prevalence of social media and social networking, social commerce is becoming increasingly popular in both business and research areas. As in other types of e-commerce context, trust is also indispensable in social commerce. In this study, two types of trust have been discussed. This study represents an initial attempt to provide an integrated view of particularized trust in social commerce, including particularized trust antecedents, trust transfer and trust performance, so as to promote trust formation in social commerce. Using data collected from 614 social commerce users, we demonstrate that trust disposition, quality-assured shared information, familiarity and endorsement by other members are four antecedents of particularized trust. The results also indicate particularized trust can be transferred into system trust, and particularized trust only exerts positive effect on social WOM intention while system trust only exerts positive effect on social shopping intention. Furthermore, we prove perceived similarity can strengthen the relationship between trust disposition and particularized trust as well as the relationship between quality-assured shared information and particularized trust.
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Cites
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Cited by
Trust and Consumers’ Purchase Intention in a Social Commerce Platform: A Meta-Analytic Approach
Wang, J., Shahzad, F., Ahmad, Z., Abdullah, M., & Hassan, N. M. (2022) · Sage Open · doi:10.1177/21582440221091262 · Cited by 164
Lee, T., Lee, B.-K., & Lee-Geiller, S. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102098 · Cited by 122
Khan, A., Rezaei, S., & Valaei, N. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2022.102976 · Cited by 69
P., P., Natarajan, T., & Dhalmahapatra, K. (2025) · Digital Policy, Regulation and Governance · doi:10.1108/dprg-08-2024-0178 · Cited by 13
Metadata
- Authors
- Cheng, X., Gu, Y., & Shen, J.
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2019-04
- Volume
- 45
- Pages
- 1-12
- ISSN
- 0268-4012 (ISSN-L)
- OpenAlex
- W2898875765
- Cited by
- 161
- References
- 17
- FWCI
- 20.07
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
