Understanding ERP system adoption from the user's perspective
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Many organizations are totally occupied by technical issues in ERP system implementations due to limited resources and short deadlines.
“Chang et al. [9] argue that many organizations are totally occupied by technical issues in ERP system implementations due to limited resources and short deadlines.”
From Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation (2013) · cites this paper as Chang et al. [9]
Little attention to customization of ERP modules is likely to create tensions, frustration, instability and conflict in the user group.
“They further state that since little attention is paid to customization of ERP modules, this is likely to create tensions, frustration, instability and conflict in the user group.”
From Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation (2013) · cites this paper as Chang et al. [9]
Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
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Liang, H., Saraf, N., Hu, Q., & Xue, Y. (2007) · MIS Quarterly · doi:10.2307/25148781 · Cited by 3,921 · see citing works
An extension of the technology acceptance model in an ERP implementation environment
Amoako-Gyampah, K., & Salam, A. F. (2004) · Information & Management · doi:10.1016/j.im.2003.08.010 · Cited by 922 · see citing works
Calisir, F., & Calisir, F. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2003.10.004 · Cited by 474 · see citing works
Enterprise resource planning: introduction
Kumar, K., & van Hillegersberg, J. (2000) · Communications of the ACM · doi:10.1145/332051.332063 · Cited by 372 · see citing works
Enterprise resource planning: ERP adoption by European midsize companies
van Everdingen, Y., van Hillegersberg, J., & Waarts, E. (2000) · Communications of the ACM · doi:10.1145/332051.332064 · Cited by 322 · see citing works
An investigation into the use of ERP systems in the service sector
Botta-Genoulaz, V., & Millet, P.-A. (2006) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.12.015 · Cited by 237 · see citing works
Ensuring e-business success by learning from ERP failures
Krasner, H. (2000) · IT Professional · doi:10.1109/6294.819935 · Cited by 78 · see citing works
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Rajan, C. A., & Baral, R. (2015) · IIMB Management Review · doi:10.1016/j.iimb.2015.04.008 · Cited by 234 · see citing works
Examining the antecedents of the technology acceptance model within e-procurement
Brandon-Jones, A., & Kauppi, K. (2018) · International Journal of Operations & Production Management · doi:10.1108/ijopm-06-2015-0346 · Cited by 181 · see citing works
Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation
Matende, S., & Ogao, P. (2013) · Procedia Technology · doi:10.1016/j.protcy.2013.12.058 · Cited by 104 · see citing works
Do cultural dimensions differentiate ERP acceptance? A study in the context of Saudi Arabia
Alhirz, H., & Sajeev, A. S. M. (2015) · Information Technology & People · doi:10.1108/itp-07-2013-0127 · Cited by 62 · see citing works
An Empirical Study of Some Critical Adoption Factors of ERP Software
Awa, H. O., Uko, J. P., & Ukoha, O. (2017) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2016.1265828 · Cited by 48 · see citing works
Department of Accounting, U. O. S. J., Seneviratne, S. M. C., Colombage, L., & Department of Accounting, U. O. S. J. (2023) · International Journal of Financial, Accounting, and Management · doi:10.35912/ijfam.v5i1.1295 · Cited by 3 · see citing works
- Authors
- Chang, M.-K., Cheung, W., Cheng, C.-H., & Yeung, J. H. Y.
- Affiliations
- Hong Kong Baptist University (HK)
- Chinese University of Hong Kong (HK)
- Corresponding author
- Cheung, Waiman
- Venue
- International Journal of Production Economics
- Publisher
- Elsevier BV
- Published
- 2008-06
- Volume
- 113
- Issue
- 2
- Pages
- 928-942
- ISSN
- 0925-5273 (ISSN-L)
- OpenAlex
- W2087379878
- Cited by
- 236
- References
- 8
- Citations by year
- 2026: 3 · 2025: 6 · 2024: 8 · 2023: 10 · 2022: 17 · 2021: 10 · 2020: 10 · 2019: 16 · 2018: 12 · 2017: 10 · 2016: 18 · 2015: 22 · 2014: 19 · 2013: 21 · 2012: 17
- FWCI
- 14.19
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Production Economics (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Keywords
- enterprise resource planning, ERP adoption, user perspective, technology adoption, social factors, compatibility, conceptual model, employee training, Hong Kong
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