The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Cultural diversity and information and communication technology impacts on global virtual teams: An exploratory study
Open accessAbstract
Modern organizations face many significant challenges because of turbulent environments and a competitive global economy. Among these challenges are the use of information and communication technology (ICT), a multicultural workforce, and organizational designs that involve global virtual teams. Ad hoc teams create both opportunities and challenges for organizations and many organizations are trying to understand how the virtual environment affects team effectiveness. Our exploratory study focused on the effects of cultural diversity and ICT on team effectiveness. Interviews with 41 team members from nine countries employed by a Fortune 500 corporation were analyzed. Results suggested that cultural diversity had a positive influence on decision-making and a negative influence on communication. ICT mitigated the negative impact on intercultural communication and supported the positive impact on decision-making. Effective technologies for intercultural communication included e-mail, teleconferencing combined with e-Meetings, and team rooms. Cultural diversity influenced selection of the communication media.
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Cited by
Klitmøller, A., & Lauring, J. (2013) · Journal of World Business · doi:10.1016/j.jwb.2012.07.023 · Cited by 287
Chang, H. H., & Wong, K. H. (2010) · Information & Management · doi:10.1016/j.im.2010.05.002 · Cited by 172
Eisenberg, J., & Mattarelli, E. (2017) · Journal of International Management · doi:10.1016/j.intman.2016.11.007 · Cited by 102
Virtual team experiences in an emerging economy: a qualitative study
Gupta, S., & Pathak, G. S. (2018) · Journal of Organizational Change Management · doi:10.1108/jocm-04-2017-0108 · Cited by 51
Kirs, P., & Bagchi, K. (2012) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2012.02.003 · Cited by 41
Metadata
- Authors
- Shachaf, P.
- Venue
- Information & Management
- Publisher
- Elsevier BV
- Published
- 2008-03
- Volume
- 45
- Issue
- 2
- Pages
- 131-142
- ISSN
- 0378-7206 (ISSN-L)
- OpenAlex
- W2103286357
- Cited by
- 499
- References
- 6
- FWCI
- 29.54
- Type
- journal article
- Language
- en
- Open access
- green
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