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Cited by 26Open Source Software InnovationsLanguage, Discourse, Communication StrategiesSoftware Engineering Techniques and Practices

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Roles and politeness behavior in community-based free/libre open source software development

Open access
Wei, Kangning, Crowston, Kevin, Eseryel, U.Yeliz, Heckman, Robert·2017·Information & Management
DOI 10.1016/j.im.2016.11.006
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Crossref · 10.1016/j.im.2016.11.006

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  • Several interviewees noted that the way users interact with contributors and maintainers was crucial, with a few kind words or less-demanding phrasing going a long way for maintainers.

    “Several interviewees noted that the way users interact with contributors and maintainers was crucial, with a few kind words or less-demanding phrasing going a long way for maintainers, which [132] also finds.”

    From The Labor of Maintaining and Scaling Free and Open-Source Software Projects (2021) · cites this paper as [132]

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References 60 · Cited by 26

Research works printed but not linked: 38

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Metadata

Authors
Wei, K., Crowston, K., Eseryel, U. Y., & Heckman, R.
Affiliations
  • Shandong University (CN)
  • Syracuse University (US)
  • University of Groningen (NL)
Corresponding author
Wei, Kangning
ORCID
Venue
Information & Management
Publisher
Elsevier BV
Published
2017-07
Volume
54
Issue
5
Pages
573-582
ISSN
0378-7206 (ISSN-L)
DOI
10.1016/j.im.2016.11.006
OpenAlex
W2557826775
Cited by
26
References
60
Citations by year
2026: 1 · 2024: 2 · 2023: 3 · 2022: 5 · 2021: 4 · 2020: 4 · 2019: 5 · 2018: 1 · 2017: 1
FWCI
2.86
Type
journal article
Language
en
Open access
Licence
Locations
  • Information & Management (acceptedVersion)
  • University of Groningen research database (University of Groningen / Centre for Information Technology) (publishedVersion, other-oa)
  • University of Groningen research database (University of Groningen / Centre for Information Technology) (submittedVersion, other-oa)
Funders
  • U.S. National Science Foundation (04–14468, 05-27457)
  • Humanity and Social Science Youth Foundation, Ministry of Education of China (11YJC630219)
  • National Social Science Foundation of China (15BGL034)
Topics
  • Physical Sciences › Computer Science › Computer Science Applications › Open Source Software Innovations
  • Social Sciences › Arts and Humanities › Language and Linguistics › Language, Discourse, Communication Strategies
  • Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
Keywords
free and open source software, politeness strategies, positive face, respect, intimacy, open source software development, politeness theory

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