The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Antecedents and consequences of commitment in marketing research services: The client's perspective
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Citations
Cites
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
Self-Reports in Organizational Research: Problems and Prospects
Podsakoff, P. M., & Organ, D. W. (1986) · Journal of Management · doi:10.1177/014920638601200408 · Cited by 17,102
The Behavioral Consequences of Service Quality
Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996) · Journal of Marketing · doi:10.2307/1251929 · Cited by 12,003
Developing buyer-seller relationships
Dwyer, F. R., Schurr, P. H., & Oh, S. (1987) · Journal of Marketing · doi:10.1177/002224298705100202 · Cited by 9,139
An Examination of the Nature of Trust in Buyer-Seller Relationships
Doney, P. M., & Cannon, J. P. (1997) · Journal of Marketing · doi:10.2307/1251829 · Cited by 6,822
Determinants of Long-Term Orientation in Buyer-Seller Relationships
Ganesan, S. (1994) · Journal of Marketing · doi:10.1177/002224299405800201 · Cited by 6,741
A national customer satisfaction barometer: the Swedish experience
Fornell, C. (1992) · Journal of Marketing · doi:10.2307/1252129 · Cited by 5,641
Dyadic Business Relationships within a Business Network Context
Anderson, J. C., Håkansson, H., & Johanson, J. (1994) · Journal of Marketing · doi:10.2307/1251912 · Cited by 2,370
Hennig-Thurau, T., Gwinner, K. P., & Gremler, D. D. (2002) · Journal of Service Research · doi:10.1177/1094670502004003006 · Cited by 2,301
Representing and Testing Organizational Theories: A Holistic Construal
Bagozzi, R. P., & Phillips, L. W. (1982) · Administrative Science Quarterly · doi:10.2307/2392322 · Cited by 2,064
Cited by
Job satisfaction and organizational commitment: An empirical investigation among ICT-SMEs
Valaei, N., & Rezaei, S. (2016) · Management Research Review · doi:10.1108/mrr-09-2015-0216 · Cited by 659
Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships
Tabrani, M., Amin, M., & Nizam, A. (2018) · International Journal of Bank Marketing · doi:10.1108/ijbm-03-2017-0054 · Cited by 257
Multi-dimensional analysis of perceived switching costs
Barroso, C., & Picón, A. (2012) · Industrial Marketing Management · doi:10.1016/j.indmarman.2011.06.020 · Cited by 122
Top management commitment and involvement and their link to key account management effectiveness
Tzempelikos, N. (2015) · Journal of Business & Industrial Marketing · doi:10.1108/jbim-12-2012-0238 · Cited by 68
Sumaedi, S., Juniarti, R. P., & Bakti, I. G. M. Y. (2015) · Journal of Islamic Marketing · doi:10.1108/jima-06-2013-0045 · Cited by 52
A model to evaluate the effects of price fairness perception in online hotel booking
Andrés-Martínez, M.-E., Gómez-Borja, M.-Á., & Mondéjar-Jiménez, J.-A. (2014) · Electronic Commerce Research · doi:10.1007/s10660-014-9137-4 · Cited by 40
Gil‐Saura, I., Ruiz‐Molina, M., & Arteaga‐Moreno, F. (2011) · Industrial Management & Data Systems · doi:10.1108/02635571111137313 · Cited by 21
Metadata
- Authors
- Cater, B., & Zabkar, V.
- Venue
- Industrial Marketing Management
- Publisher
- Elsevier BV
- Published
- 2009-10
- Volume
- 38
- Issue
- 7
- Pages
- 785-797
- ISSN
- 0019-8501 (ISSN-L)
- OpenAlex
- W1988600566
- Cited by
- 275
- References
- 13
- FWCI
- 13.02
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.