Cited by 2,370Customer Service Quality and LoyaltyBusiness Strategy and InnovationQuality and Supply Management

Dyadic Business Relationships within a Business Network Context

Anderson, James C., Håkansson, Håkan, Johanson, Jan·1994·Journal of Marketing

Abstract

In business-to-business settings, dyadic relationships between firms are of paramount interest. Recent developments in business practice strongly suggest that to understand these business relationships, greater attention must be directed to the embedded context within which dyadic business relationships take place. The authors provide a means for understanding the connectedness of these relationships. They then conduct a substantive validity assessment to furnish some empirical support that the constructs they propose are sufficiently well delineated and to generate some suggested measures for them. They conclude with a prospectus for research on business relationships within business networks.

Integrity signals

Registry

Crossref · 10.1177/002224299405800401

Cites

42 of 72 references verified0 citation errors · 30 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Firms are embedded in business networks where multiple stakeholders are involved in the value creation process.

    “In other words, firms are embedded in business networks where multiple stakeholders are involved in the value creation process (Adner 2012;Anderson et al. 1994).”

    From Stakeholder marketing: theoretical foundations and required capabilities (2015) · cites this paper as Anderson et al. 1994

Cites

Flagged first, then by citations

30 of the 72 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Anderson, J. C., Håkansson, H., & Johanson, J.
Affiliations
  • Northwestern University (US)
  • Uppsala University (SE)
Venue
Journal of Marketing
Published
1994-10
Volume
58
Issue
4
Pages
1-15
ISSN
  • 0022-2429 (ISSN-L)
  • 1547-7185
OpenAlex
W2077820623
Cited by
2,370
References
72
Citations by year
2026: 17 · 2025: 31 · 2024: 43 · 2023: 41 · 2022: 48 · 2021: 50 · 2020: 67 · 2019: 84 · 2018: 72 · 2017: 89 · 2016: 74 · 2015: 104 · 2014: 99 · 2013: 116 · 2012: 146
FWCI
34.07
Type
journal article
Language
en
Open access
closed
Locations
Journal of Marketing (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategy and Innovation
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
Keywords
business networks, business-to-business relationships, embeddedness, construct validity

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review