The DOI matches its Crossref record; 107 of the 107 references it cites were found in a registry or an index.
Digital servitization in manufacturing: A systematic literature review and research agenda
Open accessAbstract
Abstract This paper addresses how servitization is facilitated by the adoption of digital technologies and presents a review of the literature on this subject. The paper aims to characterise the phenomenon of ‘digital servitization’ by examining how the literature describes the convergence between servitization and digital technologies as well as to identify areas for future research developments. The systematic review of the available scientific literature revealed limited but rapidly growing coverage of the phenomenon by scientific studies, which have mainly focused on the role of a few digital technologies (above all, the Internet of Things), studied in isolation. The research has mainly adopted an empirical, case-based methodological approach, mostly investigating the industrial equipment, automotive, and IT industries and focusing on the role of digital technologies for the implementation of intermediate and advanced services. This picture calls for future research endeavours to extend the scope of investigation into digital servitization (regarding the technologies covered and their combinatory effect, the potential benefits, and the application domains) and to develop models and frameworks to support decision-making by practitioners.
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Industry 4.0: A survey on technologies, applications and open research issues
Lu, Y. (2017) · Journal of Industrial Information Integration · doi:10.1016/j.jii.2017.04.005 · Cited by 3,012
Servitization of business: Adding value by adding services
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How Smart, Connected Products Are Transforming Competition
Porter, M. E., & Heppelmann, J. E. (2014) · Harvard business review · Cited by 2,600
Eight types of product–service system: Eight ways to sustainability? Experiences from SusProNet
Tukker, A. (2004) · Business Strategy and the Environment · doi:10.1002/bse.414 · Cited by 2,456
Past, present and future of Industry 4.0—A systematic literature review and research agenda proposal
Liao, Y., Deschamps, F., Loures, E. D. F. R., & Ramos, L. F. P. (2017) · International Journal of Production Research · doi:10.1080/00207543.2017.1308576 · Cited by 2,036
State-of-the-art in product-service systems
Baines, T. S., Lightfoot, H. W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., et al. (2007) · Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture · doi:10.1243/09544054jem858 · Cited by 1,969
Industry 4.0 and the current status as well as future prospects on logistics
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How Smart, Connected Products Are Transforming Competition
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Moving Forward and Making a Difference: Research Priorities for the Science of Service
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Cited by
Ancillai, C., Sabatini, A., Gatti, M., & Perna, A. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.122307 · Cited by 458
Digital technologies in product-service systems: a literature review and a research agenda
Pirola, F., Boucher, X., Wiesner, S., & Pezzotta, G. (2020) · Computers in Industry · doi:10.1016/j.compind.2020.103301 · Cited by 252
Favoretto, C., Mendes, G. H. S., Oliveira, M. G., Cauchick-Miguel, P. A., & Coreynen, W. (2022) · Industrial Marketing Management · doi:10.1016/j.indmarman.2022.01.003 · Cited by 219
Metadata
- Authors
- Paschou, T., Rapaccini, M., Adrodegari, F., & Saccani, N.
- Venue
- Industrial Marketing Management
- Publisher
- Elsevier BV
- Published
- 2020-08
- Volume
- 89
- Pages
- 278-292
- ISSN
- 0019-8501 (ISSN-L)
- OpenAlex
- W3008025997
- Cited by
- 537
- References
- 107
- FWCI
- 8.20
- Type
- journal article
- Language
- en
- Open access
- green
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
