Challenges in transitional care between nursing homes and emergency departments
Abstract
Objective To obtain opinions of knowledgeable professionals involved in the emergency care of nursing home (NH) residents.Design Structured focus group interviews.Participants Five provider categories, including NH staff, NH physicians and nurse practitioners, emergency medical services (EMS) providers, emergency department (ED) nurses, and ED physicians.Setting Two NHs, 2 EDs, and a county-wide EMS system.Analysis Audiotaped discussions were transcribed and analyzed independently by 2 authors.Results Themes included barriers to providing high-quality care, data needed when residents are transported in both directions between EDs and NHs, and possible solutions to improve care. Communication problems were the most frequently cited barrier to providing care. Residents are often transported in both directions without any written documentation; however, even when communication does occur, it is often not in a mode that is useable by the receiving provider. ED personnel need a small amount of organized, written information. When residents are released from the ED, NH personnel need a verbal report from ED nurses as well as written documentation. All groups were optimistic that communication can be improved. Ideas included use of (1) fax machines or audiotape cassette recorders to exchange information, (2) an emergency form in residents' charts that contains predocumented information with an area to write in the reason for transfer, and (3) brief NH-to-ED and ED-to-NH transfer forms that are accepted and used by local NHs and EDs.Conclusion The transitional care of NH residents is laden with problems but has solutions that deserve additional development and investigation.
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Available evidence suggests gaps in communication between providers.
“(4) communication between providers.5, 13, 15, 16”
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- Authors
- Terrell, K. M., & Miller, D. K.
- Affiliations
- Regenstrief Institute (US)
- Corresponding author
- Terrell, Kevin M.
- ORCID
- Miller, Douglas K.
- Venue
- Journal of the American Medical Directors Association
- Publisher
- Elsevier BV
- Published
- 2006-10
- Volume
- 7
- Issue
- 8
- Pages
- 499-505
- ISSN
- 1525-8610 (ISSN-L)
- OpenAlex
- W1971294030
- Cited by
- 81
- References
- 27
- Citations by year
- 2024: 2 · 2023: 1 · 2022: 5 · 2021: 7 · 2020: 3 · 2019: 4 · 2018: 8 · 2017: 3 · 2016: 2 · 2015: 5 · 2014: 5 · 2013: 6 · 2012: 4
- FWCI
- 3.98
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the American Medical Directors Association (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Emergency Medicine › Hospital Admissions and Outcomes
- Health Sciences › Health Professions › General Health Professions › Geriatric Care and Nursing Homes
- Health Sciences › Medicine › Emergency Medicine › Emergency and Acute Care Studies
- Keywords
- care transitions, nursing home residents, emergency department, interprofessional communication, barriers to care, emergency medical services, patient handover, long-term care
- MeSH terms
- Emergency Service, Hospital, Humans, Nursing Homes, Patient Transfer, United States, Outcome Assessment, Health Care, Focus Groups, Interdisciplinary Communication
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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