The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak
Open accessAbstract
The COVID-19 pandemic (that started in early 2020) is causing several disruptions in the short- and mid-term, to which businesses have to adapt. Some retailers have reacted to the emergency immediately, displaying a plethora of different intervention types. The authors aim to synthesize the challenges that retailers are facing during the COVID-19 emergency. We do this from the perspective of both consumers and managers, with the goal of providing guidelines on and examples of how retailers can handle this unprecedented situation.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Ivanov, D. (2020) · Transportation Research Part E: Logistics and Transportation Review · doi:10.1016/j.tre.2020.101922 · Cited by 2,280
Cited by
Beyond panic buying: consumption displacement and COVID-19
Hall, M. C., Prayag, G., Fieger, P., & Dyason, D. (2020) · Journal of Service Management · doi:10.1108/josm-05-2020-0151 · Cited by 385
Sheng, J., Amankwah‐Amoah, J., Khan, Z., & Wang, X. (2021) · British Journal of Management · doi:10.1111/1467-8551.12441 · Cited by 369
“On the other hand, scholars have suggested that brands should strengthen digital communications and interactions via online channels with customers during the emergency (Pantano et al ., 2020).”
BackgroundRahman, M. S., Bag, S., Hossain, M. A., Abdel Fattah, F. A. M., Gani, M. O., & Rana, N. P. (2023) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2023.103273 · Cited by 170
Ozuem, W., Ranfagni, S., Willis, M., Rovai, S., & Howell, K. (2021) · Psychology & Marketing · doi:10.1002/mar.21527 · Cited by 140
Naeem, M., & Ozuem, W. (2022) · Information Technology & People · doi:10.1108/itp-01-2021-0061 · Cited by 94
Metadata
- Authors
- Pantano, E., Pizzi, G., Scarpi, D., & Dennis, C.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2020-08
- Volume
- 116
- Pages
- 209-213
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W3027747257
- Cited by
- 790
- References
- 1
- FWCI
- 118.72
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
