The DOI matches its Crossref record; 70 of the 72 references it cites were found in a registry or an index.
COVID-19 and digitalization: The great acceleration
Open accessAbstract
Inspired by burgeoning scholarly interest in the role of digitalization in the COVID-19 pandemic, this paper examines how the COVID-19 pandemic is driving or constraining the digitalization of businesses around the globe. We contend that COVID-19 is "the great accelerator" in fast-tracking the existing global trend towards embracing modern emerging technologies ushering in transformations in lifestyle, work patterns, and business strategies. Thus, COVID-19 has evolved to be a kind of "catalyst" for the adoption and increasing use of digitalization in work organization and the office, alongside presenting foreseen and unforeseen opportunities, challenges, and costs-leading to negative and positive feedback loops. In this article, we develop and advance a conceptual model by linking the different forces for and against digitalization in response to the pandemic. Our analysis indicates that adoption of emerging technologies may be hindered by vested external interests, nostalgia, and employer opportunism, as well as negative effects on employee well-being that undermine productivity, work-life balance, and future of work. Whilst digitalization may bring new opportunities, the process imparts risks that may be hard to mitigate or prepare for. Finally, we draw out the wider theoretical and practical implications of our analysis.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
The resource-based theory of competitive advantage: Implications for strategy formulation
Grant, R. M. (1991) · California Management Review · doi:10.2307/41166664 · Cited by 9,699
Core capabilities and core rigidities: A paradox in managing new product development
Leonard-Barton, D. (1992) · Strategic Management Journal · doi:10.1002/smj.4250131009 · Cited by 6,477
Strategic management of small firms in hostile and benign environments
Covin, J. G., & Slevin, D. P. (1989) · Strategic Management Journal · doi:10.1002/smj.4250100107 · Cited by 5,981
The Dynamic Capabilities of Firms: an Introduction
TEECE, D., & PISANO, G. (1994) · Industrial and Corporate Change · doi:10.1093/icc/3.3.537-a · Cited by 4,013
A dynamic model of process and product innovation
Utterback, J. M., & Abernathy, W. J. (1975) · Omega · doi:10.1016/0305-0483(75)90068-7 · Cited by 3,493
Digital Innovation Management: Reinventing Innovation Management Research in a Digital World
Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017) · MIS Quarterly · doi:10.25300/misq/2017/41:1.03 · Cited by 3,138
EFFECTS OF AGE AT ENTRY , KNOWLEDGE INTENSITY, AND IMITABILITY ON INTERNATIONAL GROWTH.
Autio, E., Sapienza, H. J., & Almeida, J. G. (2000) · Academy of Management Journal · doi:10.2307/1556419 · Cited by 2,748
COVID-19 and the workplace: Implications, issues, and insights for future research and action.
Kniffin, K. M., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S. J., Bakker, A. B., Bamberger, P. A., Bapuji Hari, B., Bhave, D. P., Choi, V. K., et al. (2020) · American Psychologist · doi:10.1037/amp0000716 · Cited by 2,233
Achieving Effective Remote Working During the COVID‐19 Pandemic: A Work Design Perspective
Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021) · Applied Psychology · doi:10.1111/apps.12290 · Cited by 1,722 · cited 2×
“Remote working denotes performing the activities of the employing organization from outside the office at a remote virtual location (Wang et al., 2021).”
BackgroundINTERNATIONAL EXPANSION THROUGH START-UP OR ACQUISITION: A LEARNING PERSPECTIVE.
Barkema, H. G., & Vermeulen, F. (1998) · Academy of Management Journal · doi:10.2307/256894 · Cited by 1,579
Research works printed but not linked: 1
- The Economist (2002) Business: Saving trees; Adobe versus Microsoft. 365(8298), 64.
Cited by
Sorted by citations
Giuggioli, G., & Pellegrini, M. (2022) · International Journal of Entrepreneurial Behavior & Research · doi:10.1108/ijebr-05-2021-0426 · Cited by 278
Heredia, J., Castillo-Vergara, M., Geldes, C., Carbajal Gamarra, F. M., Flores, A., & Heredia, W. (2022) · Journal of Innovation & Knowledge · doi:10.1016/j.jik.2022.100171 · Cited by 414
Digital orientation and environmental performance in times of technological change
Bendig, D., Schulz, C., Theis, L., & Raff, S. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.122272 · Cited by 242
Maturity Assessment for Industry 5.0: A Review of Existing Maturity Models
Hein-Pensel, F., Winkler, H., Brückner, A., Wölke, M., Jabs, I., Mayan, I. J., Kirschenbaum, A., Friedrich, J., & Zinke-Wehlmann, C. (2023) · Journal of Manufacturing Systems · doi:10.1016/j.jmsy.2022.12.009 · Cited by 215
Capabilities of digital servitization: Evidence from the socio-technical systems theory
Münch, C., Marx, E., Benz, L. A., Hartmann, E., & Matzner, M. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.121361 · Cited by 240
Metadata
- Authors
- Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G.
- Affiliations
- University of Aberdeen (GB)
- Western University (CA)
- Willamette University (US)
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2021-11
- Volume
- 136
- Pages
- 602-611
- ISSN
- 0148-2963 (ISSN-L)
- PMC
- PMC8437806
- OpenAlex
- W3191826040
- Cited by
- 947
- References
- 72
- Citations by year
- 2026: 132 · 2025: 195 · 2024: 235 · 2023: 237 · 2022: 134 · 2021: 12
- FWCI
- 117.96
- Type
- journal article
- Language
- en
- Open access
- green
- europepmc.org
- Licence
- Locations
- Journal of Business Research (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Aberdeen University Research Archive (Aberdeen University) (submittedVersion)
- Kent Academic Repository (University of Kent) (submittedVersion)
- Osuva (University of Vaasa) (submittedVersion, cc-by-nc-nd)
- RePEc: Research Papers in Economics (submittedVersion)
- Griffith Research Online (submittedVersion, cc-by-nc-nd)
- Topics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › COVID-19 Pandemic Impacts
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Economy and Transformation
- Keywords
- COVID-19 pandemic, digitalization, digital transformation, emerging technologies, work organization, remote work, employee well-being, work-life balance, future of work, conceptual model, vested interests, nostalgia
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
