Cited by 162Corporate Social Responsibility ReportingMulti-Criteria Decision MakingAccounting and Organizational Management

Corporate sustainability management: A proposed multi-criteria model to support balanced decision-making

Garcia, Solange, Cintra, Yara, Torres, Rita de Cássia S.R., Lima, Fabiano Guasti·2016·Journal of Cleaner Production

Abstract

Companies have been challenged to attend to multiple objectives and to achieve appropriate decisions facing dichotomies mentioned in literature, such as shareholder versus stakeholder; financial versus non-financial; single versus multiple measures. Since the translation of the sustainable development concept to business by the triple bottom line (TBL), there have been attempts to implement operational approaches. This study proposes a model that helps corporate decision-making considering the TBL framework and a stakeholder view. Multi-criteria decision aid methods are used to generate a sustainability balanced single measure and performance indices. We apply the model to a Brazilian electricity corporation, where the indices are calculated from existing GRI indicators, and the use of the model within the company's strategic plan annual review is demonstrated. The findings suggest that the model has the potential to support informed decisions and the integration of corporate sustainability performance measurement and reporting activities with traditional management control systems.

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Crossref · 10.1016/j.jclepro.2016.01.110

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Authors
Garcia, S., Cintra, Y., Torres, R. D. C. S. R., & Lima, F. G.
Affiliations
  • Universidade de São Paulo (BR)
  • Universidade Federal do Rio de Janeiro (BR)
Corresponding author
Cintra, Yara
Venue
Journal of Cleaner Production
Publisher
Elsevier BV
Published
2016-11
Volume
136
Pages
181-196
ISSN
0959-6526 (ISSN-L)
OpenAlex
W2285740214
Cited by
162
References
41
Citations by year
2026: 8 · 2025: 14 · 2024: 14 · 2023: 18 · 2022: 10 · 2021: 22 · 2020: 20 · 2019: 17 · 2018: 22 · 2017: 12 · 2016: 5
FWCI
44.79
Type
journal article
Language
en
Open access
closed
Locations
Journal of Cleaner Production (publishedVersion)
Funders
State of São Paulo (FAPESP)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Multi-Criteria Decision Making
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Accounting and Organizational Management
Keywords
sustainability management, triple bottom line, multicriteria decision aid, stakeholder perspectives, sustainability performance measurement, GRI indicators, management control systems, strategic planning

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