The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry
Open accessAbstract
There are growing interests in understanding how word-of-mouth (WOM) on the Internet is generated and how it influences consumers’ purchase decisions at retail outlets. A unique aspect of the WOM effect is the presence of a positive feedback mechanism between WOM and retail sales. We characterize the process through a dynamic simultaneous equation system, in which we separate the effect of online WOM as both a precursor to and an outcome of retail sales. We apply our approach to the movie industry, showing that both a movie's box office revenue and WOM valence significantly influence WOM volume. WOM volume in turn leads to higher box office performance. This positive feedback mechanism highlights the importance of WOM in generating and sustaining retail revenue.
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Cites
Biases in dynamic models with fixed effects
Nickell, S. (1981) · Econometrica · doi:10.2307/1911408 · Cited by 8,735
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
Learning by doing and learning from others: Human capital and technical change in agriculture
Foster, A. D., & Rosenzweig, M. R. (1995) · Journal of Political Economy · doi:10.1086/601447 · Cited by 2,038
Cited by
Babić Rosario, A., Sotgiu, F., De Valck, K., & Bijmolt, T. H. A. (2016) · Journal of Marketing Research · doi:10.1509/jmr.14.0380 · Cited by 1,073
What makes a useful online review? Implication for travel product websites
Liu, Z., & Park, S. (2015) · Tourism Management · doi:10.1016/j.tourman.2014.09.020 · Cited by 963
Factors influencing popularity of branded content in Facebook fan pages
Sabate, F., Berbegal-Mirabent, J., Cañabate, A., & Lebherz, P. R. (2014) · European Management Journal · doi:10.1016/j.emj.2014.05.001 · Cited by 557
Bibliometrics of social media research: A co-citation and co-word analysis
Leung, X. Y., Sun, J., & Bai, B. (2017) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2017.06.012 · Cited by 546
A study of factors that contribute to online review helpfulness
Huang, A. H., Chen, K., Yen, D. C., & Tran, T. P. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2015.01.010 · Cited by 364
Metadata
- Authors
- DUAN, W., GU, B., & WHINSTON, A.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 2008-06
- Volume
- 84
- Issue
- 2
- Pages
- 233-242
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W1964000966
- Cited by
- 1,223
- References
- 3
- FWCI
- 121.96
- Type
- journal article
- Language
- en
- Open access
- green
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
