Consumer trust in e-commerce in the United States, Singapore and China
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Disposition to trust is positively correlated with trustworthiness dimensions in the online environment.
“Previously, several studies subjected the disposition to trust to the analysis in the online environment and found a positive correlation between it and trustworthiness dimensions (Gefen et al., 2003; Teo and Liu, 2007; Kim et al., 2008; Lu et al., 2010; Hallikainen and Laukkanen, 2018).”
From How Culture and Trustworthiness Interact in Different E-Commerce Contexts: A Comparative Analysis of Consumers' Intention to Purchase on Platforms of Different Origins (2021) · cites this paper as Teo and Liu, 2007
Cites
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BackgroundThe role of system trust in business-to-consumer transactions
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Consumer Trust towards an Online Vendor in High- vs. Low-Context Cultures
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- Authors
- TEO, T., & LIU, J.
- Affiliations
- National University of Singapore (SG)
- Corresponding author
- TEO, T
- ORCID
- LIU, J
- Venue
- Omega
- Publisher
- Elsevier BV
- Published
- 2007-02
- Volume
- 35
- Issue
- 1
- Pages
- 22-38
- ISSN
- 0305-0483 (ISSN-L)
- OpenAlex
- W2155986346
- Cited by
- 564
- References
- 15
- Citations by year
- 2026: 5 · 2025: 19 · 2024: 19 · 2023: 43 · 2022: 25 · 2021: 46 · 2020: 34 · 2019: 29 · 2018: 34 · 2017: 37 · 2016: 29 · 2015: 45 · 2014: 45 · 2013: 30 · 2012: 30
- FWCI
- 18.60
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Omega (publishedVersion)
- National University of Singapore (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- consumer trust, e-commerce, system assurance, risk perception, consumer attitudes, cross-cultural comparison, United States, Singapore, China
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