The measurement of social impact and opportunities for research in business administration
Open accessAbstract
In the last decades, management scholars have examined ways through which firms can build profitable operations while at the same time addressing pressing social and environmental concerns. But how can organizations ascertain whether their isolated or collaborative efforts are truly generating positive impact to their target populations? Measuring real impact requires addressing several issues related to causality, comparability, and cost (given that most methods require customized data collection and analysis). In this article, I briefly discuss alternative methods to assess impact and then suggest novel research avenues to inform the debate on how to measure impact and how impact measurement practices can help organizations blend social and economic goals.Download : Download full-size image
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Standardized tools to measure impact include the UN's Social Development Goals, IRIS, GIIRS, and B Lab Certification.
“Standardized tools to measure impact include the United Nations' Social Development Goals, the Impact Reporting and Investment Standards (IRIS), the Global Impact Investing Report System (GIIRS), and, as mentioned, the B Lab Certification [140].”
From Sustainability Reporting and Performance Measurement Systems: How do Small- and Medium-Sized Benefit Corporations Manage Integration? (2018) · cites this paper as [140]
Two general approaches to assess impact can be distinguished: project-based analysis of specific programs (SIA) and standardized analysis of social orientation of business models (BIA).
“We can distinguish between two general approaches to assess impact [140]: a project-based analysis of specific programs, as per the SIA methodology, and a standardized analysis of the social orientation of business models, as per the BIA methodology.”
From Sustainability Reporting and Performance Measurement Systems: How do Small- and Medium-Sized Benefit Corporations Manage Integration? (2018) · cites this paper as [140]
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- Authors
- Lazzarini, S. G.
- Venue
- RAUSP Management Journal
- Publisher
- Emerald
- Published
- 2018-01
- Volume
- 53
- Issue
- 1
- Pages
- 134-137
- ISSN
- 2531-0488 (ISSN-L)
- OpenAlex
- W2786396696
- Cited by
- 28
- References
- 21
- Citations by year
- 2025: 1 · 2024: 4 · 2023: 7 · 2022: 2 · 2021: 8 · 2020: 3 · 2019: 2 · 2018: 1
- FWCI
- 5.85
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- RAUSP Management Journal (publishedVersion, cc-by)
- LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas) (publishedVersion)
- Redalyc (Universidad Autónoma del Estado de México) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
- Social Sciences › Economics, Econometrics and Finance › Finance › Community Development and Social Impact
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Social Responsibility and Sustainability
- Keywords
- social impact measurement, corporate social responsibility, impact assessment methodology, social and economic goals, business and management research
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