The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.
Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet
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Citations
Cites
Mail and internet surveys : the tailored design method
Dillman, D. A. (2007) · Cited by 9,587
Self-citationThe Psychology of Survey Response
Tourangeau, R., Rips, L. J., & Rasinski, K. (2000) · doi:10.1017/cbo9780511819322 · Cited by 4,734
(2013) · Information Visualization · doi:10.1016/b978-0-12-381464-7.00018-1 · Cited by 3,742
Mail and Internet Surveys: The Tailored Design Method
CHISNALL, P. M. (2007) · Journal of Advertising Research · doi:10.2501/s0021849907070237 · Cited by 3,435
A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys
Cook, C., Heath, F., & Thompson, R. L. (2000) · Educational and Psychological Measurement · doi:10.1177/00131640021970934 · Cited by 2,396
Couper, M. P. (2000) · Public Opinion Quarterly · doi:10.1086/318641 · Cited by 2,078
Krosnick, J. A. (1999) · Annual Review of Psychology · doi:10.1146/annurev.psych.50.1.537 · Cited by 1,852
Questions and answers in attitude surveys: Experiments on question form, wording, and context
(1990) · Computers, Environment and Urban Systems · doi:10.1016/0198-9715(90)90054-w · Cited by 1,713
Thinking About Answers: The Application of Cognitive Processes to Survey Methodology
Sudman, S., Bradburn, N. M., & Schwarz, N. (1995) · Cited by 1,586
International Handbook of Survey Methodology
(2012) · Routledge eBooks · doi:10.4324/9780203843123 · Cited by 1,044
Cited by
Improving the content validity of the mixed methods appraisal tool: a modified e-Delphi study
Hong, Q. N., Pluye, P., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M.-P., Griffiths, F., Nicolau, B., et al. (2019) · Journal of Clinical Epidemiology · doi:10.1016/j.jclinepi.2019.03.008 · Cited by 1,082
“Although no specific criteria on measurement and response rate reached high level of consensus, the research team decided not to exclude these two biases from the MMAT because they are often mentioned in the literature [27,40,41].”
BackgroundSinclair, M., O’Toole, J., Malawaraarachchi, M., & Leder, K. (2012) · BMC Medical Research Methodology · doi:10.1186/1471-2288-12-132 · Cited by 340
Trust in the Police: The Influence of Procedural Justice and Perceived Collective Efficacy
Nix, J., Wolfe, S. E., Rojek, J., & Kaminski, R. J. (2015) · Crime & Delinquency · doi:10.1177/0011128714530548 · Cited by 274
Kim, Y., Dykema, J., Stevenson, J., Black, P., & Moberg, D. P. (2019) · Social Science Computer Review · doi:10.1177/0894439317752406 · Cited by 258
Watson, N. L., Mull, K. E., Heffner, J. L., McClure, J. B., & Bricker, J. B. (2018) · Journal of Medical Internet Research · doi:10.2196/10351 · Cited by 118
Metadata
- Authors
- Dillman, D. A., Phelps, G., Tortora, R., Swift, K., Kohrell, J., Berck, J., & Messer, B. L.
- Venue
- Social Science Research
- Publisher
- Elsevier BV
- Published
- 2009-03
- Volume
- 38
- Issue
- 1
- Pages
- 1-18
- ISSN
- 0049-089X (ISSN-L)
- OpenAlex
- W2135120878
- Cited by
- 850
- References
- 38
- FWCI
- 113.83
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet. https://app.cochat.ai/papers/10.1016/j.ssresearch.2008.03.007
- The paper
- Dillman, D. A., Phelps, G., Tortora, R., Swift, K., Kohrell, J., Berck, J., & Messer, B. L. (2009). Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet. Social Science Research. https://doi.org/10.1016/j.ssresearch.2008.03.007
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
