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Cited by 4,734Survey Methodology and NonresponseSurvey Sampling and Estimation TechniquesPsychometric Methodologies and Testing

The Psychology of Survey Response

Tourangeau, Roger, Rips, Lance J., Rasinski, Kenneth·2000·Cambridge University Press eBooks
DOI 10.1017/cbo9780511819322
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Abstract

This valuable book examines the complex psychological processes involved in answering different types of survey questions. Drawing on both classic and modern research from cognitive psychology, social psychology, and survey methodology, the authors examine how survey responses are formulated and they demonstrate how seemingly unimportant features of the survey can affect the answers obtained. The book provides a comprehensive review of the sources of response errors in surveys, and it offers a coherent theory of the relation between the underlying views of the public and the results of public opinion polls. Topics include the comprehension of survey questions, the recall of relevant facts and beliefs, estimation and inferential processes people use to answer survey questions, the sources of the apparent instability of public opinion, the difficulties in getting responses into the required format, and the distortions introduced into surveys by deliberate misreporting.

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  • Wording of items followed standard guidelines.

    “Wording of items followed standard guidelines ( Harrison/McLaughlin 1993; Tourangeau et al. 2000).”

    From Trust in the Sharing Economy (2016) · cites this paper as Tourangeau et al. 2000

  • As a result of the question order, the cognitive accessibility of factual beliefs is temporarily increased and participants may unintentionally express their policy attitudes with their factual beliefs in mind.

    “As a result of this question order, the cognitive accessibility of factual beliefs is temporarily increased and participants may unintentionally express their policy attitudes with their factual beliefs in mind (Kuklinski et al., 2000;Tourangeau et al., 2000).”

    From Factual belief polarization between Democrats and Republicans: source or epiphenomenon of ideological and affective polarization? (2024) · cites this paper as Tourangeau et al., 2000

  • We intentionally used an interval of one hour rather than a full day to balance the intrusiveness of the prompts with the ability to accurately remember tasks and task switches over the previous time interval.

    “We intentionally decided to use an interval of one hour rather than a full day, to balance the intrusiveness of the prompts with the ability to accurately remember tasks and task switches over the previous time interval [44].”

    From Detecting Developers' Task Switches and Types (2022) · cites this paper as [44]

  • It is a cognitively difficult task to make estimates of potentially high-frequency behavior, such as conversations had with child, over longer periods of time, which in turn could lead to less precise estimations of their behavior.

    “It is a cognitively difficult task to make estimates of potentially high-frequency behavior, such as conversations had with child, over longer periods of time which in turn could lead to less precise estimations of their behavior (Tourangeau et al., 2000).”

    From A Systematic Review of “Helicopter Parenting” and Its Relationship With Anxiety and Depression (2022) · cites this paper as Tourangeau et al., 2000

  • Many parenting items can be considered highly sensitive in nature, which strengthens the chance that parents attempt to present their own parenting in a way that is more socially desirable rather than choosing the response reflective of their true behavior.

    “Many parenting items can be considered highly sensitive in nature which strengthens the chance that parents attempt to present their own parenting in a way that are more socially desirable rather than choosing the response reflective of their true behavior (Tourangeau et al., 2000).”

    From A Systematic Review of “Helicopter Parenting” and Its Relationship With Anxiety and Depression (2022) · cites this paper as Tourangeau et al., 2000

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Authors
Tourangeau, R., Rips, L. J., & Rasinski, K.
Affiliations
  • Northwestern University (US)
  • University of Chicago (US)
ORCID
Venue
Cambridge University Press eBooks
Publisher
Cambridge University Press
Published
2000-03-13
DOI
10.1017/cbo9780511819322
OpenAlex
W1873057782
Cited by
4,734
References
0
Citations by year
2026: 271 · 2025: 224 · 2024: 230 · 2023: 218 · 2022: 252 · 2021: 308 · 2020: 252 · 2019: 260 · 2018: 244 · 2017: 236 · 2016: 234 · 2015: 227 · 2014: 238 · 2013: 209 · 2012: 215
FWCI
53.66
Type
book
Language
en
Open access
closed
Licence
www.cambridge.org/core/terms (unspecified, 4467 d)
Locations
Cambridge University Press eBooks (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Survey Methodology and Nonresponse
  • Physical Sciences › Mathematics › Statistics and Probability › Survey Sampling and Estimation Techniques
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
Keywords
survey responses, response errors, estimation and inference, public opinion, response format, misreporting, survey methodology, cognitive psychology, social psychology

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