The DOI matches its Crossref record; 68 of the 68 references it cites were found in a registry or an index.
Hospitality teams: Knowledge sharing and service innovation performance
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.5.879 · Cited by 82,194
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1988) · Zenodo · doi:10.5281/zenodo.14579729 · Cited by 21,118
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Cohen, P., Cohen, P., West, S. G., & Aiken, L. S. (2014) · Psychology Press eBooks · doi:10.4324/9781410606266 · Cited by 20,737
Self-Reports in Organizational Research: Problems and Prospects
Podsakoff, P. M., & Organ, D. W. (1986) · Journal of Management · doi:10.1177/014920638601200408 · Cited by 17,102
Handbook of Industrial and Organizational Psychology.
Hammer, T. H., Anderson, J., Gurdon, M., Jick, T., Petit, A., Stern, R., Schwartz, H., Vardi, Y., & Dunnette, M. D. (1977) · Administrative Science Quarterly · doi:10.2307/2391755 · Cited by 11,945
Working knowledge: how organizations manage what they know
(1998) · Choice Reviews Online · doi:10.5860/choice.35-5167 · Cited by 10,802
EQS : structural equations program manual
Bentler, P. M. (1989) · Medical Entomology and Zoology · Cited by 9,669
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Kemp, F. (2003) · Journal of the Royal Statistical Society: Series D (The Statistician) · doi:10.1046/j.1467-9884.2003.t01-2-00383_4.x · Cited by 9,293
Structural model evaluation and modification: An interval estimation approach
Steiger, J. H. (1990) · Multivariate Behavioral Research · doi:10.1207/s15327906mbr2502_4 · Cited by 7,408 · cited 2×
“11, respectively) (Bentler, 1995; Hu and Bentler, 1995; Steiger, 1990).”
MethodInfluentialStructural Equation Modeling: Concepts, Issues, and Applications.
Smith, M. D., & Hoyle, R. H. (1996) · The Statistician · doi:10.2307/2988418 · Cited by 6,814
Cited by
A review of innovation research in tourism
Hjalager, A.-M. (2010) · Tourism Management · doi:10.1016/j.tourman.2009.08.012 · Cited by 1,588
Knowledge sharing, innovation and firm performance
Wang, Z., & Wang, N. (2012) · Expert Systems with Applications · doi:10.1016/j.eswa.2012.02.017 · Cited by 1,123
Shahzad, M., Qu, Y., Zafar, A. U., Rehman, S. U., & Islam, T. (2020) · Journal of Knowledge Management · doi:10.1108/jkm-11-2019-0624 · Cited by 681
Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020) · Journal of Innovation & Knowledge · doi:10.1016/j.jik.2019.10.001 · Cited by 406
Building dynamic capabilities through knowledge resources
Nieves, J., & Haller, S. (2014) · Tourism Management · doi:10.1016/j.tourman.2013.06.010 · Cited by 274
Metadata
- Authors
- Monica Hu, M.-L., Horng, J.-S., & Christine Sun, Y.-H.
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2009-02
- Volume
- 30
- Issue
- 1
- Pages
- 41-50
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2046961245
- Cited by
- 720
- References
- 68
- FWCI
- 12.60
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Hospitality teams: Knowledge sharing and service innovation performance. https://app.cochat.ai/papers/10.1016/j.tourman.2008.04.009
- The paper
- Monica Hu, M.-L., Horng, J.-S., & Christine Sun, Y.-H. (2009). Hospitality teams: Knowledge sharing and service innovation performance. Tourism Management. https://doi.org/10.1016/j.tourman.2008.04.009
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
