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Cited by 250Diverse Aspects of Tourism ResearchTravel-related health issuesSport and Mega-Event Impacts

Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism

Open access
Villacé-Molinero, Teresa, Fernández-Muñoz, Juan José, Orea-Giner, Alicia, Fuentes-Moraleda, Laura·2021·Tourism Management
DOI 10.1016/j.tourman.2021.104324PMC PMC9756354
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Abstract

This paper explores the new travel risk scenario by analysing travel risk perception during the pandemic and proposes measures to improve traveller confidence based on the issue-attention cycle. The study was conducted during two stages of the pandemic. During the initial stage, travellers' decision-making process was studied to learn why travellers chose to maintain or cancel travel plans and what variables influenced their travel risk perception. An online survey was conducted with data collected from 1075 travellers residing in 46 countries (52 nationalities). The second stage of the study started at the beginning of de-escalation in Europe. A qualitative study was conducted in which 28 international hospitality experts were interviewed. They were asked about specific measures to encourage tourism from a global perspective. The results help tourism authorities and companies better understand tourist behaviour and provide concrete measures for restarting tourism.

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  • Travel decisions can strongly be influenced by information from social media.

    “Travel decisions can strongly be influenced by information from social media (Gössling et al., 2021; VillacéMolinero et al., 2021).”

    From Risk, Trust, and the Roles of Human Versus Virtual Influencers (2024) · cites this paper as Villacé-Molinero et al., 2021

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Cited by

Sorted by citations

Authors
Villacé-Molinero, T., Fernández-Muñoz, J. J., Orea-Giner, A., & Fuentes-Moraleda, L.
Affiliations
Universidad Rey Juan Carlos (ES)
Corresponding author
Villacé-Molinero, Teresa
ORCID
Venue
Tourism Management
Publisher
Elsevier BV
Published
2021-10
Volume
86
Pages
104324
ISSN
0261-5177 (ISSN-L)
DOI
10.1016/j.tourman.2021.104324
PMC
PMC9756354
OpenAlex
W3146431168
Cited by
250
References
2
Citations by year
2026: 9 · 2025: 26 · 2024: 50 · 2023: 60 · 2022: 75 · 2021: 30
FWCI
68.33
Type
journal article
Language
en
Open access
Licence
Locations
  • Tourism Management (publishedVersion, cc-by-nc-nd)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
  • BURJC Digital (King Juan Carlos University) (submittedVersion, cc-by-nc-nd)
  • Hispana (submittedVersion, cc-by-nc-nd)
Funders
Universidad Rey Juan Carlos
Topics
  • Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Travel-related health issues
  • Social Sciences › Sociology and Political Science › Sport and Mega-Event Impacts
Keywords
post-COVID-19 tourism, travel risk perception, tourist behavior, travel decision-making, trip cancellation, issue-attention cycle, tourism recovery

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