Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 675

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Reviving brand loyalty: A reconceptualization within the framework of consumer-brand relationships

Fournier, Susan, Yao, Julie L.·1997·International Journal of Research in Marketing
DOI 10.1016/s0167-8116(97)00021-9
Open this paper in CoChat — free account

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1016/s0167-8116(97)00021-9

Cites

2 of 2 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 2 references

Research works printed but not linked: 32

  1. Aron, 1995, Falling in love: prospective studies if self-concept change, Journal of Personality and Social Psychology, 69, 1102, 10.1037/0022-3514.69.6.1102 · DOI · Paper page
  2. Blackston, 1992, Observations: building brand equity by managing the brand's relationships, Journal of Advertising Research, 79
  3. Blattberg, 1991, Interactive marketing: exploiting the age of addressability, Sloan Management Review, 5
  4. Clark, 1988, Interpersonal processes in close relationships, Annual Review of Psychology, 39, 609, 10.1146/annurev.ps.39.020188.003141 · DOI · Paper page
  5. Copeland, 1923, Relation of consumer's buying habits to marketing methods, Harvard Business Review, 1, 282
  6. Csikszentmihalyi, 1979, Life themes: a theoretical and empirical exploration of their origins and effects, Journal of Psychology, 19, 45
  7. Cunningham, 1966, Brand loyalty — what, where, how much?, Harvard Business Review, 34, 116
  8. Day, 1969, A two-dimensional concept of brand loyalty, Journal of Advertising Research, 9, 29
  9. Dick, 1994, Customer loyalty: toward an integrated conceptual framework, Journal of the Academy of Marketing Science, 22, 99, 10.1177/0092070394222001 · DOI · Paper page
  10. Firat, 1995, Liberatory postmodernism and the reenchantment of consumption, Journal of Consumer Research, 22, 239, 10.1086/209448 · DOI · Paper page
  11. Fournier, 1994, A consumer-brand relationship framework for strategic brand management, Dissertation at the University of Florida
  12. Gordon, 1994, Taking brand repertoires seriously, Journal of Brand Management, 2, 25, 10.1057/bm.1994.28 · DOI
  13. Guest, 1964, Brand loyalty revisited: a twenty-year report, Journal of Applied Psychology, 48, 93, 10.1037/h0046667 · DOI
  14. Hinde, 1995, A suggested structure for a science of relationships, Personal Relationships, 2, 1, 10.1111/j.1475-6811.1995.tb00074.x · DOI
  15. Jacoby, 1971, A model of multi-brand loyalty, Journal of Advertising Research, 11, 25
  16. Kahn, 1986, Measuring variety seeking and reinforcement behaviors using panel data, Journal of Marketing Research, 23, 89, 10.2307/3151656 · DOI
  17. Kihlstrom, 1984, Mental representations of the self, Advances in Experimental Social Psychology, 17, 1, 10.1016/S0065-2601(08)60117-3 · DOI · Paper page
  18. McCracken, 1986, Culture and consumption: a theoretical account of the structure and movement of the cultural meaning of consumer goods, Journal of Consumer Research, 13, 71, 10.1086/209048 · DOI · Paper page
  19. Mick, 1992, A meaning-based model of advertising experiences, Journal of Consumer Research, 19, 317, 10.1086/209305 · DOI · Paper page
  20. Morris, 1996, The brand's the thing, Fortune, 34
  21. Reichheld, 1990, Zero defections: quality comes to services, Harvard Business Review, 68, 105
  22. Rosencrance, 1986, Racetrack buddy relations: compartmentalized and satisfying, Journal of Social and Personal Relationships, 3, 441, 10.1177/0265407586034003 · DOI
  23. Schlueter, 1992, Get to the essence of a brand relationship, Marketing News, 20, 4
  24. Schouten, 1995, Subcultures of consumption: an ethnography of the new bikers, Journal of Consumer Research, 22, 43, 10.1086/209434 · DOI · Paper page
  25. Shocker, 1994, Challenges and opportunities facing brand management: an introduction to the special issue, Journal of Marketing Research, 31, 149, 10.2307/3152190 · DOI
  26. Sirgy, 1982, Self-concept in consumer behavior: a critical review, Journal of Consumer Research, 9, 287, 10.1086/208924 · DOI · Paper page
  27. Thompson, 1990, The lived meaning of free choice: an existential-phenomenological description of everyday consumer experiences of contemporary married women, Journal of Consumer Research, 17, 346, 10.1086/208562 · DOI · Paper page
  28. Thompson, 1994, The spoken and the unspoken: a hermeneutic approach to understanding the cultural viewpoints that underlie consumers' expressed meanings, Journal of Consumer Research, 21, 432, 10.1086/209409 · DOI · Paper page
  29. Webster, 1992, The changing role of marketing in the corporation, Journal of Marketing, 56, 1, 10.2307/1251983 · DOI
  30. Wells, 1993, Discovery-oriented consumer research, Journal of Consumer Research, 19, 489, 10.1086/209318 · DOI · Paper page
  31. Wish, 1976, Perceived dimensions of interpersonal relations, Journal of Personality and Social Psychology, 33, 409, 10.1037/0022-3514.33.4.409 · DOI · Paper page
  32. Wright, 1974, The delineation and measurement of some key variables in the study of friendship, Representative Research in Social Psychology, 5, 93

Cited by

Metadata

Authors
Fournier, S., & Yao, J. L.
Venue
International Journal of Research in Marketing
Publisher
Elsevier BV
Published
1997-12
Volume
14
Issue
5
Pages
451-472
ISSN
0167-8116 (ISSN-L)
DOI
10.1016/s0167-8116(97)00021-9
OpenAlex
W1973844561
Cited by
675
References
2
FWCI
15.76
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.