The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.
Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park
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Citations
Cites
Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions
Carman, J. M. (1990) · Journal of Retailing · Cited by 2,894
An empirical assessment of the SERVQUAL scale
Babakus, E., & Boller, G. W. (1992) · Journal of Business Research · doi:10.1016/0148-2963(92)90022-4 · Cited by 2,122
Zeithaml, V. A. (1990) · Cited by 1,321
An empirical examination of a model of perceived service quality and satisfaction
Spreng, R. A., & Mackoy, R. D. (1996) · Journal of Retailing · doi:10.1016/s0022-4359(96)90014-7 · Cited by 1,220
Measuring Service Quality in the Travel and Tourism Industry
Fick, G. R., & Brent Ritchie, J. R. (1991) · Journal of Travel Research · doi:10.1177/004728759103000201 · Cited by 561
Söderlund, M. (1998) · International Journal of Service Industry Management · doi:10.1108/09564239810210532 · Cited by 427
Retail service quality and perceived value
Sweeney, J. C., Soutar, G. N., & Johnson, L. W. (1997) · Journal of Retailing and Consumer Services · doi:10.1016/s0969-6989(96)00017-3 · Cited by 335
Price Value Perceptions of Travelers
Stevens, B. F. (1992) · Journal of Travel Research · doi:10.1177/004728759203100208 · Cited by 167
A Study of Price and Quality in Service Operations
Chen, I. J., Gupta, A., & Rom, W. (1994) · International Journal of Service Industry Management · doi:10.1108/09564239410057663 · Cited by 160
(1994) · Choice Reviews Online · doi:10.5860/choice.31-5540 · Cited by 138
Cited by
Testing an integrated destination image model across residents and tourists
Stylidis, D., Shani, A., & Belhassen, Y. (2017) · Tourism Management · doi:10.1016/j.tourman.2016.10.014 · Cited by 440
Metadata
- Authors
- Akama, J. S., & Kieti, D. M.
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2003-02
- Volume
- 24
- Issue
- 1
- Pages
- 73-81
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2020464752
- Cited by
- 381
- References
- 11
- FWCI
- 7.81
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
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- CoChat. (2026). Citation check: Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park. https://app.cochat.ai/papers/10.1016/s0261-5177(02)00044-4
- The paper
- Akama, J. S., & Kieti, D. M. (2003). Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park. Tourism Management. https://doi.org/10.1016/s0261-5177(02)00044-4
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.