Overall job satisfaction: How good are single-item measures?

John P. Wanous, Arnon E. Reichers, Michael J. Hudy·1997·Journal of Applied Psychology

Abstract

A meta-analysis of single-item measures of overall job satisfaction (28 correlations from 17 studies with 7,682 people) found an average uncorrected correlation of .63 (SD = .09) with scale measures of overall job satisfaction. The overall mean correlation (corrected only for reliability) is .67 (SD = .08), and it is moderated by the type of measurement scale used. The mean corrected correlation for the best group of scale measures (8 correlations, 1,735 people) is .72 (SD = .05). The correction for attenuation formula was used to estimate the minimum level of reliability for a single-item measure. These estimates range from .45 to .69, depending on the assumptions made.

Cites (3)

  1. Development of the Job Diagnostic Survey.
    Hackman, J. Richard, Oldham, Greg R. · 1975 · Journal of Applied Psychology
  2. Methods of Meta-Analysis
    Hunter, John, Schmidt, Frank · 2004
  3. Estimating the Reliability of a Single-Item Measure
    Wanous, John P., Reichers, Arnon E. · 1996 · Psychological Reports

Show all 3 references

Cited by (93)

  1. The job satisfaction–job performance relationship: A qualitative and quantitative review.
    Judge, Timothy A., Thoresen, Carl J., Bono, Joyce E., Patton, Gregory K. · 2001 · Psychological Bulletin
  2. Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.
    Harter, James K., Schmidt, Frank L., Hayes, Theodore L. · 2002 · Journal of Applied Psychology
  3. Five-factor model of personality and job satisfaction: A meta-analysis.
    Judge, Timothy A., Heller, Daniel, Mount, Michael K. · 2002 · Journal of Applied Psychology
  4. Normative social influence is underdetected
    Nolan, Jessica M., Schultz, P. Wesley, Cialdini, Robert B., Goldstein, Noah J., Griskevicius, Vladas · 2008 · Personality and Social Psychology Bulletin
  5. No security: A meta-analysis and review of job insecurity and its consequences.
    Sverke, Magnus, Hellgren, Johnny, Näswall, Katharina · 2002 · Journal of Occupational Health Psychology

See all 3,444

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Overall job satisfaction: How good are single-item measures? https://app.cochat.ai/papers/10.1037//0021-9010.82.2.247
The paper
Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall job satisfaction: How good are single-item measures? Journal of Applied Psychology. https://doi.org/10.1037//0021-9010.82.2.247

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.