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Cited by 526

The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.

Working in the sky: A diary study on work engagement among flight attendants.

Open access
Xanthopoulou, Despoina, Baker, Arnold B., Heuven, Ellen, Demerouti, Evangelia, Schaufeli, Wilmar B.·2008·Journal of Occupational Health Psychology

Abstract

This study aims to gain insight in the motivational process of the Job Demands-Resources (JD-R) model by examining whether daily fluctuations in colleague support (i.e., a typical job resource) predict day-levels of job performance through self-efficacy and work engagement. Forty-four flight attendants filled in a questionnaire and a diary booklet before and after consecutive flights to three intercontinental destinations. Results of multilevel analyses revealed that colleague support had unique positive effects on self-efficacy and work engagement. Self-efficacy did not mediate the relationship between support and engagement, but work engagement mediated the relationship between self-efficacy and (in-role and extra-role) performance. In addition, colleague support had an indirect effect on in-role performance through work engagement. These findings shed light on the motivational process as outlined in the JD-R model, and suggest that colleague support is an important job resource for flight attendants helping them reach their work-related goals.

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Metadata

Authors
Xanthopoulou, D., Baker, A. B., Heuven, E., Demerouti, E., & Schaufeli, W. B.
Venue
Journal of Occupational Health Psychology
Published
2008-10
Volume
13
Issue
4
Pages
345-356
ISSN
  • 1076-8998 (ISSN-L)
  • 1939-1307
OpenAlex
W2115551060
Cited by
526
References
13
FWCI
37.76
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Working in the sky: A diary study on work engagement among flight attendants. https://app.cochat.ai/papers/10.1037/1076-8998.13.4.345
The paper
Xanthopoulou, D., Baker, A. B., Heuven, E., Demerouti, E., & Schaufeli, W. B. (2008). Working in the sky: A diary study on work engagement among flight attendants. Journal of Occupational Health Psychology. https://doi.org/10.1037/1076-8998.13.4.345

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.