Sources of social support and burnout, job satisfaction, and productivity.
Abstract
Social support has been identified as an important correlate of a variety of work outcomes. Support from different sources, including family, coworkers, and supervisors, was examined in 211 traffic enforcement agents (92 men, 119 women). Outcomes included subjective variables (burnout and job satisfaction) and an objective measure of productivity (number of summonses). Support was negatively associated with burnout and positively associated with satisfaction and productivity. A cluster of support variables accounted for 7% of the variance in burnout and productivity and 12% of the variance in job satisfaction. Family support was more closely associated with burnout than with satisfaction or productivity, whereas immediate supervisor support was related to satisfaction and productivity but not burnout. Results suggest that support may be associated with work-related outcomes through multiple pathways.
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High exposure and satisfaction related to family support are associated with increased burnout in police officers (in one study).
“High exposure and satisfaction related to family support were associated with increased burnout in one study whilst, in another, mitigated burnout levels (Baruch-Feldman et al., 2002; Beltran et al., 2009).”
From Psychosocial risk and protective factors associated with burnout in police officers: A systematic review (2023) · cites this paper as Baruch-Feldman et al., 2002
Supervisors' social support has protective effects on burnout in police officers.
“Three other studies reported protective effects of supervisors ' social support on burnout (Baruch-Feldman et al., 2002; Miller et al., 2017; Richardsen et al., 2006).”
From Psychosocial risk and protective factors associated with burnout in police officers: A systematic review (2023) · cites this paper as Baruch-Feldman et al., 2002
Family support mitigates burnout levels in police officers (in another study).
“High exposure and satisfaction related to family support were associated with increased burnout in one study whilst, in another, mitigated burnout levels (Baruch-Feldman et al., 2002; Beltran et al., 2009).”
From Psychosocial risk and protective factors associated with burnout in police officers: A systematic review (2023) · cites this paper as Baruch-Feldman et al., 2002
Trait anger increases burnout levels in police officers.
“Trait anger increased burnout levels (Baruch-Feldman et al., 2002).”
From Psychosocial risk and protective factors associated with burnout in police officers: A systematic review (2023) · cites this paper as Baruch-Feldman et al., 2002
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Lin, Q., Jiang, C., & Lam, T. H. (2013) · Journal of Occupational Health · doi:10.1539/joh.12-0287-oa · Cited by 80 · see citing works
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Alves, L., Abreo, L., Petkari, E., & Pinto da Costa, M. (2023) · Journal of Affective Disorders · doi:10.1016/j.jad.2023.03.081 · Cited by 50 · see citing works
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- Authors
- Baruch-Feldman, C., Brondolo, E., Ben-Dayan, D., & Schwartz, J.
- Affiliations
- St. John's University (US)
- Venue
- Journal of Occupational Health Psychology
- Published
- 2002-01
- Volume
- 7
- Issue
- 1
- Pages
- 84-93
- ISSN
- 1076-8998 (ISSN-L)
- 1939-1307
- OpenAlex
- W1985068648
- Cited by
- 549
- References
- 0
- Citations by year
- 2026: 14 · 2025: 15 · 2024: 19 · 2023: 28 · 2022: 25 · 2021: 30 · 2020: 34 · 2019: 26 · 2018: 28 · 2017: 34 · 2016: 35 · 2015: 23 · 2014: 32 · 2013: 32 · 2012: 32
- FWCI
- 11.91
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Occupational Health Psychology (publishedVersion)
- PubMed (publishedVersion)
- Funders
- National Institutes of Health (1r03mh051930-01)
- National Institute of Mental Health (MH51930)
- Topics
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Keywords
- social support, burnout, job satisfaction, labor productivity, family support, supervisor support, coworker support, work-related outcomes
- MeSH terms
- Adult, Burnout, Professional, Efficiency, Family, Female, Humans, Interpersonal Relations, Job Satisfaction, Male, Middle Aged, New York City, Social Support, Occupational Health, Police
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