The DOI matches its Crossref record; 114 of the 114 references it cites were found in a registry or an index.
Relationships of role stressors with organizational citizenship behavior: A meta-analysis.
Open accessAbstract
Several quantitative reviews have documented the negative relationships that role stressors have with task performance. Surprisingly, much less attention has been directed at the impact of role stressors on other aspects of job performance, such as organizational citizenship behavior (OCB). The goal of this study was to therefore estimate the overall relationships of role stressors (i.e., role ambiguity, conflict, and overload) with OCB. A meta-analysis of 42 existing studies indicated that role ambiguity and role conflict were negatively related to OCB and that these relationships were moderated by the target of OCB, type of organization, OCB rating source, and publication status. As expected, role conflict had a stronger negative relationship with OCB than it did with task performance. Finally, we found support for a path model in which job satisfaction mediated relationships of role stressors with OCB and for a positive direct relationship between role overload and OCB.
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Cited by
Theeboom, T., Beersma, B., & van Vianen, A. E. M. (2014) · The Journal of Positive Psychology · doi:10.1080/17439760.2013.837499 · Cited by 771
Well, I’m tired of tryin’! Organizational citizenship behavior and citizenship fatigue
Bolino, M. C., Hsiung, H.-H., Harvey, J., & LePine, J. A. (2015) · Journal of Applied Psychology · doi:10.1037/a0037583 · Cited by 430
Johnson, R. E., Lanaj, K., & Barnes, C. M. (2014) · Journal of Applied Psychology · doi:10.1037/a0035647 · Cited by 277
Self-citationMontani, F., Vandenberghe, C., Khedhaouria, A., & Courcy, F. (2020) · Human Relations · doi:10.1177/0018726718819055 · Cited by 252
Matta, F. K., Scott, B. A., Colquitt, J. A., Koopman, J., & Passantino, L. G. (2017) · Academy of Management Journal · doi:10.5465/amj.2014.0455 · Cited by 235
Metadata
- Authors
- Eatough, E. M., Chang, C.-H., Miloslavic, S. A., & Johnson, R. E.
- Venue
- Journal of Applied Psychology
- Published
- 2011
- Volume
- 96
- Issue
- 3
- Pages
- 619-632
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2018572966
- Cited by
- 446
- References
- 114
- FWCI
- 39.99
- Type
- journal article
- Language
- en
- Open access
- green
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
