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Intelligent tutoring systems and learning outcomes: A meta-analysis
Abstract
Intelligent Tutoring Systems (ITS) are computer programs that model learners’ psychological states to provide individualized instruction. They have been developed for diverse subject areas (e.g., algebra, medicine, law, reading) to help learners acquire domain-specific, cognitive and metacognitive knowledge. A meta-analysis was conducted on research that compared the outcomes from students learning from ITS to those learning from non-ITS learning environments. The meta-analysis examined how effect sizes varied with type of ITS, type of comparison treatment received by learners, type of learning outcome, whether knowledge to be learned was procedural or declarative, and other factors. After a search of major bibliographic databases, 107 effect sizes involving 14,321 participants were extracted and analyzed. The use of ITS was associated with greater achievement in comparison with teacher-led, large-group instruction (g .42), non-ITS computer-based instruction (g .57), and textbooks or workbooks (g .35). There was no significant difference between learning from ITS and learning from individualized human tutoring (g –.11) or small-group instruction (g .05). Significant, positive mean effect sizes were found regardless of whether the ITS was used as the principal means of instruction, a supplement to teacher-led instruction, an integral component of teacher-led instruction, or an aid to homework. Significant, positive effect sizes were found at all levels of education, in almost all subject domains evaluated, and whether or not the ITS provided feedback or modeled student misconceptions. The claim that ITS are relatively effective tools for learning is consistent with our analysis of potential publication bias.
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“Every learner has unique learning contexts based on their prior knowledge about the topic, social background, economic well-being and emotional state [41].”
From Artificial Intelligence in Education (AIEd): a high-level academic and industry note 2021 (2022) · cites this paper as [41]
In the citing paper
“Despite being limited in terms of the domain that a particular intelligent tutoring system addresses, they have proven to be effective in providing relevant content to students, interacting with students [6] and improving students’ academic performance [18, 41].”
From Artificial Intelligence in Education (AIEd): a high-level academic and industry note 2021 (2022) · cites this paper as [41]
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“As a result, empirical evidence demonstrates ITSs offer valuable benefits for learning compared to textbooks or workbooks; non-ITS computer-based instruction; teacher-led, large-group instruction; and - sometimes - human tutoring (Hillmayr et al., 2020; Ma et al., 2014; Xu et al., 2019).”
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“…is working to replicate this feedback loop between learners and technology, such as with intelligent tutoring systems (e.g., Kulik & Fletcher, 2016; Ma, Adesope, Nesbit, & Liu, 2014), but the time-intensive development process makes personalized, elaborated feedback inaccessible for many…”
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Teng, D., Wang, X., Xia, Y., Zhang, Y., Tang, L., Chen, Q., Zhang, R., Xie, S., & Yu, W. (2024) · Education and Information Technologies · doi:10.1007/s10639-024-13264-z · Cited by 30
“This finding aligns with previous research on intelligent tutoring systems, which have demonstrated positive effects on learning outcomes (VanLEHN, 2011; Ma et al., 2014).”
ONLINE FUNCTIONAL LITERACY, INTELLIGENT TUTORING SYSTEMS AND SCIENCE EDUCATION
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“Based on these papers and a review of the literature on ITS assessments, the following definition is adopted [3] [14]: An ITS is a computer system that for each student performs tutoring with various functions that:”
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“It has been further evaluated that students’ perceptions are mainly developed through informal approaches by their teachers during educational processes; also in the form of hints (Ma et al., 2014).”
BackgroundAttitude of University Students and Teachers towards Instructional Role of Artificial Intelligence
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Cognitive load considerations for Augmented Reality in network security training
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Yapay Zekâ ve Geleceğin Meslekleri
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Motivational and metacognitive feedback in SQL-Tutor*
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“While ITS is not as effective as one-to-one human tuition, this gap is narrowing as research progresses and they generally show an improvement to learning compared when not used (VanLehn, 2011) and even in some instances involving human tutors (Ma, Adesope, Nesbit, & Liu, 2014).”
González, A. N. V., Kapalo, K. A., Koh, S. L., & LaViola, J. J. (2017) · Multimodal Technologies and Interaction · doi:10.3390/mti1040030 · Cited by 20
“Because ITS are designed to present personalized information to the end user, it follows that studies have demonstrated that this form of instruction may lead to better learning outcomes than reading a paper manual or watching a video tutorial alone [9].”
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“The high drop-off rate with each subsequent round of play despite a lack of maximization of the learning gains (Multimedia Appendices 14-16) was disconcerting and limited the assessment of learners’skill mastery over time.”
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“These findings align with the meta-analysis of Belland et al. (2017), which similarly did not corroborate the advantages of adaptive scaffolding suggested by prior theoretical (e.g., Corno, 2008) and empirical work in different contexts (e.g., Ma, Adesope, Nesbit, & Liu, 2014).”
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“One example is intelligent tutoring systems (ITS), which provide personalized learning by adapting to learners’ cognitive and psychological states 25 .”
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“…level), a model of the domain knowledge (e.g., knowledge that needs to be conveyed and the difficulty level of specific tasks), and a model of the tutor (e.g. teaching methods tailored to specific needs), and tailor learning content and instructional feedback to the learner (Ma et al., 2014).”
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“The efficacy of ITS with neurotypical children has been demonstrated in several studies, and several meta-analyses confirmed that ITS elicited positive effects on learning (Kulik & Fletcher, 2016; Ma, et al., 2014; VanLehn, 2011).”
BackgroundResultInfluentialAIED: From Cognitive Simulations to Learning Engineering, with Humans in the Middle
McNamara, D. S. (2023) · International Journal of Artificial Intelligence in Education · doi:10.1007/s40593-023-00349-y · Cited by 18
“Some of these systems leverage artificial intelligence (AI), but most are hybrid computational approaches to adapting the learning experience (Fournier-Viger et al., 2010 ; Ma et al., 2014 ).”
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“This situation, which was reviewed earlier, suggests using step-based tutoring to teach the cognitive skill of model construction because such systems are often effective at teaching cognitive skills (Kulik and Fletcher 2015; Ma et al. 2014; Steenbergen-Hu and Cooper 2013, 2014; VanLehn 2006, 2011).”
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“A review by Ma et al. [13] suggests that several studies between 1997 and 2010, place the learning outcome of ITS help more with course-specific evaluation than generalized testing.”
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“…tutoring systems in K-12 and higher education (Kulik & Fletcher, 2017; 528 Ma et al., 2014): “These results held across grade levels (elementary through higher 529 education), content domains, and study quality (e.g., randomized controlled trials and 530 quasi-experiments)” (Ma et al., 2014).”
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Fraulini, N. W., Marraffino, M. D., Garibaldi, A. E., Johnson, C. I., & Whitmer, D. E. (2024) · Military Psychology · doi:10.1080/08995605.2024.2377884 · Cited by 18
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“A study by Heffernan and Koedinger (2002) shows that chatbots increase learner engagement and Mousavinasab et al. (2021) affirms how much students who use both have increased their use and involvement in the system in practicing their speaking and learning of a language (Ma et al., 2014).”
Cloud curriculum resource management platform based on Hadoop
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“32 Ma et al. 33 compared the learning effect with the intelligent tutoring system (ITS) and without the ITS, and proved that ITS was a relatively effective learning tool.”
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InfluentialBetts, A. L., Thai, K.-P., & Gunderia, S. (2021) · Lecture notes in computer science · doi:10.1007/978-3-030-77857-6_3 · Cited by 19
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“Early systems like MATHia [15], ALEKS [16], and DreamBox [17] pio-neered personalized learning using rule-based reasoning and data-driven adaptation, particularly in STEM [18, 19].”
Effect of Non-mandatory Use of an Intelligent Tutoring System on Students’ Learning
Mitrović, A., & Holland, J. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-52237-7_31 · Cited by 13
“Other recent meta-analyses of reported evaluations of ITSs show similar findings [5, 6].”
ResultiSTART StairStepper—Using Comprehension Strategy Training to Game the Test
Arner, T., McCarthy, K. S., & McNamara, D. S. (2021) · Computers · doi:10.3390/computers10040048 · Cited by 14
“Motivation to persist in the practice necessary to improve reading comprehension skills may be bolstered by the affordances of ITSs [48], particularly those with anthropomorphized feedback mechanisms (e.g., pedagogical agents) [68] and game-based learning and assessment [39,40,88].”
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“[34] analyzed in their studies the effects of ITS on-learning outcomes.”
BackgroundHilz, A., Guill, K., Roloff, J., Aldrup, K., & Köller, O. (2023) · Journal of Computer Assisted Learning · doi:10.1111/jcal.12780 · Cited by 19
Kessler, A., Stein, M. K., & Schunn, C. D. (2015) · Technology Knowledge and Learning · doi:10.1007/s10758-015-9248-6 · Cited by 19
“Hallmarks of these tutors are: (1) they track skills through students’ actions; (2) feedback is tailored to the particular skills they appear to be missing; and (3) practice focuses on topics for skills which the students have not developed (Ma et al. 2014).”
BackgroundMaximizing the Affordances of Contemporary Technologies in Education: Promises and Possibilities
Adesope, O., & Rud, A. G. (2018) · Springer eBooks · doi:10.1007/978-3-319-89680-9_1 · Cited by 14
Self-citationChen, A., Liu, H., Li, K. C., & Jia, J. (2023) · Sustainability · doi:10.3390/su152014709 · Cited by 13
“These systems have been made for many subjects like mathematics, medicine, law, and reading to help learners gain specific skills and learn how to think about their own learning [27].”
BackgroundAI in Teaching and Learning and Intelligent Tutoring Systems
Khine, M. S. (2024) · Springer eBooks · doi:10.1007/978-981-97-9350-1_4 · Cited by 20
AI-Based Smart Education System to Enhanced the Learning of Students
Barde, A., Thakur, R., Patel, S., Sinah, N., & Barde, S. (2024) · IEEE International Conference on Advances in Computing Research on Science Engineering and Technology (ACROSET) · doi:10.1109/acroset62108.2024.10743859 · Cited by 12
“Researchers have also raised questions about algorithmic bias and discrimination in AI-powered educational systems [4].”
BackgroundTan, L.-P., Gong, S., Wang, Y., Guo, X., Xu, X., & Wang, Y. (2025) · Educational Psychology Review · doi:10.1007/s10648-025-10001-x · Cited by 12
“The integration of self-explanation in DLEs is enhanced through the incorporation of a range of media resources, such as videos (Pi et al., 2020), intelligent tutoring systems (Rau et al., 2015), games (Hsu et al., 2012), and simulations (Ma et al., 2014).”
Hannan, B., & Eynon, R. (2025) · Computers & Education · doi:10.1016/j.compedu.2025.105312 · Cited by 12
Personalized Learning and Online Instruction
Svenningsen, L., Bottomley, S., & Pear, J. J. (2018) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-5225-3940-7.ch008 · Cited by 13
The Role of Artificial Intelligence in the Education Process of Political Science Field
Khalifa, M. (2022) · ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS) · doi:10.1109/icetsis55481.2022.9888844 · Cited by 12
“[4] [5] These systems can also foster a more positive learning environment than traditional classroom settings.”
BackgroundCo-designing Gamified Intelligent Tutoring Systems with Teachers
Dermeval, D., & Bittencourt, I. I. (2020) · Revista Brasileira de Informática na Educação · doi:10.5753/rbie.2020.28.0.73 · Cited by 12
“A broader definition (Ma et al., 2014) qualify ITS as a computer system that for each student: (i) performs tutoring functions, for example, by presenting information to be learned, by asking questions or assigning learning tasks, by providing feedback or hints, by answering questions posed by…”
BackgroundGenerative AI and Higher Education Assessments: A Competency-Based Analysis
Tenakwah, E. S., Boadu, G., Tenakwah, E. J., Parzakonis, M., Brady, M., Kansiime, P., Said, S., Ayilu, R., Radavoi, C., & Berman, A. (2023) · doi:10.21203/rs.3.rs-2968456/v1 · Cited by 11
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Using Technology to Address Individual Differences in Learning
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The Feedback Principle in Multimedia Learning
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Conversational Agents to Support Remote Personalized Instruction for Diverse Learners
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“These data and prompts allow CAs to provide structured feedback, assist learners with tasks, adapt learning tasks and materials to learner preferences, and support conversation abilities (Kulik & Fletcher, 2016; Ma et al., 2014; Rus et al., 2013).”
BackgroundEnhancing Student Engagement in Learning with Modern Web and AI Technologies
Sangarsu, R. R. (2023) · International Journal of Science and Research (IJSR) · doi:10.21275/sr231017100712 · Cited by 11
“The utilization of machine learning in these platforms continually refines the learning path based on students' interactions and performance, further personalizing the experience (Graesser et al., 2018).”
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You only need to change your direction: A look at the potential impact of ChatGPT on education
Kohler, K. (2024) · Technology in Language Teaching & Learning · doi:10.29140/tltl.v6n1.1103 · Cited by 19
Research Progress on Electrolyte Additives for Sodium Ion Batteries
Zhang, Z., Fan, Z., Li, J., He, H., Zhang, H., Li, Z., Lin, J., Zhang, X., & Zhang, J. (2024) · Sustainable polymer & energy · doi:10.35534/spe.2024.10003 · Cited by 11
Dada, S., Flores, C., Bastable, K., Tönsing, K. M., Samuels, A. E., Mukhopadhyay, S., Isanda, B., Bampoe, J. O., Stemela‐Zali, U., Karim, S. B., et al. (2024) · International Journal of Language & Communication Disorders · doi:10.1111/1460-6984.13084 · Cited by 11
Guerino, G. C., Rodrigues, L., de Oliveira, L. K. S., Marinho, M., da Silva, T. E. V., Amorim, L., Dermeval, D., da Penha, R. S., Bittencourt, I. I., & Isotani, S. (2024) · Revista Brasileira de Informática na Educação · doi:10.5753/rbie.2024.3649 · Cited by 12
Janson, M. P., & Janke, S. (2024) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-024-00488-9 · Cited by 15
Apprentissages scolaires et technologies numériques : une revue critique des méta-analyses
Leroux, G., Monteil, J., & Huguet, P. (2017) · L’Année psychologique · doi:10.3917/anpsy.174.0433 · Cited by 11
Sie, R. L. L., Delahunty, J., Bell, K., Percy, A., Rienties, B., Cao, T., & de Laat, M. F. (2018) · IEEE International Conference on Teaching, Assessment, and Learning for Engineering · doi:10.1109/tale.2018.8615283 · Cited by 12
“Systems that automatically model and assess learners, to provide them with automated, personalised feedback [38, 39].”
BackgroundDesafios no uso de Dados Abertos Conectados na Educação Brasileira
Alcantara, W., Bandeira, J., Barbosa, A., Lima, A. L. R., Ávila, T. J. T., Bittercourt, I., & Isotani, S. (2015) · doi:10.5753/desafie.2015.10036 · Cited by 11
Metadata
- Authors
- Ma, W., Adesope, O. O., Nesbit, J. C., & Liu, Q.
- Affiliations
- Simon Fraser University (CA)
- Washington State University (US)
- Venue
- Journal of Educational Psychology
- Published
- 2014-11
- Volume
- 106
- Issue
- 4
- Pages
- 901-918
- ISSN
- 0022-0663 (ISSN-L)
- 1939-2176
- OpenAlex
- W2117655204
- Cited by
- 840
- References
- 127
- Citations by year
- 2026: 179 · 2025: 132 · 2024: 99 · 2023: 65 · 2022: 67 · 2021: 69 · 2020: 70 · 2019: 41 · 2018: 43 · 2017: 36 · 2016: 22 · 2015: 17
- FWCI
- 24.90
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Educational Psychology (publishedVersion)
- Funders
- Social Sciences and Humanities Research Council of Canada
- Washington State University
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Intelligent Tutoring Systems and Adaptive Learning
- Social Sciences › Psychology › Developmental and Educational Psychology › Innovative Teaching and Learning Methods
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Visual and Cognitive Learning Processes
- Keywords
- intelligent tutoring systems, learning outcomes, personalized learning, computer-assisted instruction, teacher-centered instruction, small group instruction, homework help, metacognitive knowledge, feedback, misconceptions, publication bias, effect size
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